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      Customer Success Engineer Interview

      15 Jun 2026
      Anonymous interview candidate
      Barcelona
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at ZenRows (Barcelona) in Jun 2026

      Interview

      They contacted me through LinkedIn with the job posting first, I said that I was not interested as seemed that they were looking more for a technical candidate rather than Success specialist, but they insisted that the main focus was the Success part and that I could be a good fit. After 2 interviews (human resources and hiring manager) and a technical assestment (with 17 cases), got to the interview again with the hiring manager and one of the teammembers. This interview was about going over the reasoning part of the cases previously done, solving a new one live, and talking about the approach you would take for a newly forming CS team. After this interview I got rejected for not having enough technical knowledge, which from the first moment I had advised.

      Interview questions [3]

      Question 1

      How would you build a proactive CS team (metrics, KPIs, dashboards, etc..)?
      Answer question

      Question 2

      About experience and my tech background
      Answer question

      Question 3

      Tech assessment with 17 cases + 1 live
      Answer question