I applied online. The process took 2 months. I interviewed at Zones in Feb 2020
Interview
2-part interview, HR, and then floor managers. There was a phone interview to start. Then we had a face to face interview with me and two of the managers on the floor. The offer of the job did take a few weeks, there was also an issue with the fingerprinting.
Interview questions [1]
Question 1
How do you feel you'd handle a high volume of calls?