I applied online. The process took 6 weeks. I interviewed at Zscaler (Bengaluru)
Interview
very helpful, lot of guidance throughout. Preparatory materials are handed out well in advance for you to prepare. There is a mentor who also clears doubt before the presentation rounds.
Interview questions [1]
Question 1
why customer success?
main kpi's
mock qbr presentation
I applied through a recruiter. I interviewed at Zscaler
Interview
I had a Zoom call with the recruiter, which lasted about 30 minutes, followed by a meeting with the manager, and finally, I presented my proposal to a team of 3, which included the hiring manager, another sales associate, and another manager.
I applied through a recruiter. The process took 3 weeks. I interviewed at Zscaler (Warsaw, Masovia)
Interview
The recruitment process is made up of 4 parts:
1. Audio-only interview with HR
2. Video call with the Head of Customer Success EMEA
3. Video call with VP of Customer Success Global
4. Panel interview with 4/5 participants
Interview questions [1]
Question 1
- What would you do to ensure the customer is making the best use of the product
- What would you do to get the lowest possible churn
- What was one of your most important achievements
- What was your mistake and how did you handle it
