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      Medical Case Manager Interview

      8 Nov 2025
      Anonymous interview candidate
      Kuala Lumpur
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Zurich Cover-More (Kuala Lumpur) in Sept 2025

      Interview

      I had a physical interview as I am keen to see how is the workspace like. However, I regretted my choice as it was a waste of time. The interview ran for 1 hour 15 minutes long. I was interviewed by 4 people, 1 joined virtually. Basically I was asked a lot of questions which is their assessment and evaluation tool to see if I am suitable for this job. What made me feel disappointing was the interviewers asked a lot of questions but I was just given a “copy and paste” rejection email saying they have a lot of applicants and I wasn’t accepted. But what baffles me is I saw the same posting for this job about 1-2 months after I was rejected. This company is a liar.

      Interview questions [1]

      Question 1

      They gave me a scenario in which a patient with COPD is due for discharge and what will be my action to take to ensure the patient is safe for transportation.
      1 Answer