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      Customer Service Representative (CSR) Interview

      25 Nov 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at bp in Nov 2021

      Interview

      I applied online and was contacted the same day via email to attend an assessment centre a week later. There was 4 other people and myself at the interview which was nice and took the edge off. The management team was very informative and easy going/relaxed which made the whole process enjoyable and fun. They split us into 2 different groups and asked us to do a quick exercise and then interviewed us all one on one at the end. I was contacted a week later saying I had moved to the next stage then another week after that I was given an offer. So all up the whole process from applying to getting an offer took 2 weeks.

      Interview questions [4]

      Question 1

      What was your last job role and what did you like/dislike about said role?
      Answer question

      Question 2

      What can you bring to the table?
      Answer question

      Question 3

      What is your goal in working for Bp?
      Answer question

      Question 4

      What is your availability like?
      Answer question
      3

      Other Customer Service Representative (CSR) interview reviews for bp

      Customer Service Representative (CSR) Interview

      8 Feb 2026
      Anonymous employee
      Timaru, Canterbury
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at bp (Timaru, Canterbury)

      Interview

      Easy just standard questions like tell me about yourself or how would you deal with a difficult customer. Other questions included like why do you want to work in BP and how do you handle pressure. Afterwards there is a short numeracy and literacy test.

      Interview questions [1]

      Question 1

      If I dealt with difficult customers before
      Answer question

      Customer Service Representative Interview

      4 Apr 2026
      Anonymous interview candidate
      Pune
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at bp (Pune) in Feb 2026

      Interview

      Interview process is easy. They tell you this-this date you'll have an interview. They ask you Questions and that's that. I had three rounds, they'll ask you questions yada yada but if you ask them any question, they have no logical response. My 3rd round, the person didn't want to hire me at all and was going through the motions. When I asked him a question, his response made 0 sense. Its like I asked him the color of the sky and his response was I like to play Ludo.

      Customer Service Representative (CSR) Interview

      12 Oct 2025
      Anonymous interview candidate
      North Melbourne
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at bp (North Melbourne)

      Interview

      the interview was easy, no need to stress, interview taken by manager, the need to be fluent in english, need to be friendly nature for customers, need to show empathy

      Interview questions [1]

      Question 1

      how many years experience in customer service
      Answer question