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      cxLoyalty

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      Customer Service Interview

      19 Feb 2015
      Anonymous employee
      Westerville, OH

      Other Customer Service interview reviews for cxLoyalty

      Customer Service Interview

      6 Mar 2018
      Anonymous employee
      Portsmouth, South East England, England
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at cxLoyalty (Westerville, OH) in Feb 2015

      Interview

      I applied online. Then about two weeks later I got a call for a phone interview. Basic scenario questions. The next day was my in person interview that went well. You listen to a few customerservice senarios on the computer then sit down with HR. After talking to HR you meet with a supervisor. They both pretty much ask te same general idea questions. I got a call an hour later saying I got the job.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to be pursauasive. Why do you think you're the right fit. And a few past job experiences.
      Answer question
      2
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at cxLoyalty (Portsmouth, South East England, England) in Sept 2016

      Interview

      Really easy and straightforward interview with a member of the HR team and the Team Leader from the department that you have applied. It includes a language test ( if you applied for the international team) the process took 45m, and I got the job offer within 1 week.

      Interview questions [1]

      Question 1

      Why would you like to work for Affinion?
      1 Answer

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