The process took 4 days. I interviewed at lululemon (Toronto, ON) in Mar 2011
Interview
They hire based on personality and future goals, not exclusively by experience.
The best thing is to go into multiple stores, speak with people and see where you would genuinely like to work and go and meet the people there. Do your research so you are well versed in the culture, but ultimately they will hire you for who you are and where you see yourself going. The interview was only challenging in that they ask questions that you could never prepare for such as "what books are you reading" or "if you were a food/drink what would you be and why".
Interview questions [2]
Question 1
What is ego, and how do you think that can hold you back in your life.
Group interview with multiple candidates and the manager and assistant manager. You get asked a question by the manager and everyone takes turns answering the questions and then repeat until the interview is complete. Then they call you for round two.
Personality based interview centered on empathy and being an overall nice person that is understanding and open minded. Wait times vary for callbacks and positions are often applied to by a lot of people.
The interview focused less on technical retail knowledge and more on personality, communication, teamwork, customer experience, and alignment with the company values and culture.
The questions required thoughtful and personal answers, so preparation definitely helps. It felt like they were looking for authenticity, self awareness, and strong people skills rather than scripted answers.
Advice for candidates: prepare real examples from previous experiences and practice speaking naturally on camera. Energy and communication style seem very important in the process.
Interview questions [1]
Question 1
Tell us about a time where you turned a negative experience into a positive one.