I applied online. The process took 2 weeks. I interviewed at lululemon (Hong Kong) in Jul 2024
Interview
There were 3 rounds of interviews. The interviewers were friendly! The 1st and 3rd round interviews were on Zoom, and the 2nd was at a cafe. In the 1st round, there were 6 of us together. After introducing ourselves, they started asking situational questions. The 2nd round was 1-on-1, beginning with a casual chat and then moving on to situational questions! In the 3rd round, I had to introduce myself to the manager. Overall, the experience was quite good, but I felt slightly pressured.
Interview questions [5]
Question 1
What does customer service mean to you? How do you define a good or bad experience?
It was a group interview. It ended up being a very chill atmosphere and was done with 2 interviewers and 5 candidates. Asked a few questions, popcorn style. Was done in 45mins.
Interview questions [1]
Question 1
Ways that we have included diversity and inclusion in our past jobs
I applied online. The process took 4 weeks. I interviewed at lululemon (Summerlin)
Interview
Interview process took 28 days in total. Did three interviews and was invited to a “sweat” which was an intense boot camp style workout, that the current Lulu employees did not seem to enjoy. After an arduous interview process for a simple part time job, I was sent a rejection email not even ten minutes after leaving my last interview. No explanation for why, despite all prior interviews seeming great and being qualified experience-wise. Not sure why I had to do so many interviews if it ended up being a no. Summerlin location seemed to be lacking in diversity, so may have dodged a bullet.
Interview questions [3]
Question 1
Tell me about a time you developed a friendship with a complete stranger (?)
Super chill and easy! It was a group interview (for us it was 2 people) then a follow up call with the store manager. Everyone was really friendly and the offer came quickly.
