Job Description

Sales and Marketing Executive

• Opportunity tobe a part of Direct Sales GHH organization in Singapore
• Based in Singapore the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company
• Join thepremier biopharmaceutical company that has been in Singapore for more than25 years and in AP for over 60 years.

Our Commercial team supports our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems to meet the goals of the patients in their communities

WHAT YOU WILL DO

Overall Job Purpose

• Detail and company’s products to healthcare professionals in Singapore
• Develop and execute account management plans for top accounts / customers. Ensure timely execution of planned activities.
• Ensure compliance with internal medical, legal compliance processes
• Support Product Manager with the planning to implementation of Marketing initiatives

Key Responsibilities (include % of time breakdown)
Strategic Sales Objectives Sales Expertise

• To achieve strategic objectives as required by the franchise (e.g. market growth, sales growth, growth of accounts, formulary listings, new product market priming)
• Demonstrate high level of sales expertise and relationship management (through product TA knowledge; selling skills, product presentation skills managing customers)
• Be accountable for sales, activities and compliance within the assigned territory

Territory Account Management

• Proactively plan and optimize overall sales results performance through effective territory management
• Demonstrate ability to resolve problems in timely manner, escalate issues early
• Effective planning execution ofmarketing/promotional activities according to plan (eg Focus Group Meeting, Lunch Learn, Scientific leader engagement program digital programs execution)
• Ensure timely submission and approval of documentations reports for activities
• Build and execute account plans for key accounts, through in-depth understanding of customers(profile/behavior/influence network/needs etc.)

Marketing Role

• Develop and implement comprehensive marketing strategies to increase brand awareness, market share, and revenue.
• Plan and execute multi-channel marketing campaigns (digital, print, events, PR, etc.).
• Conduct market research and competitor analysis to identify trends and opportunities.
• Manage and optimize digital marketing efforts (SEO, SEM, social media, email marketing, etc.).
• Coordinate with product, sales, and brand executive team to ensure marketing efforts align with business objectives.
• Track marketing performance and report on ROI, KPIs, and other metrics.
• Manage and allocate the marketing budget effectively.
• Support and lead Marketing program such as L3
• Maintain brand consistency across all channels and materials.

Education Level

• Degree in Pharmacy/ Biomedical Science/ Microbiology/Science

Experience

• Minimum 1-3 years experience in Pharmaceutical, Healthcare, or related industry
• Experience in Marketing is an added advantage
• Strong presentation skills, positive attitude and strong sales achievement
• Strong customer focus and proven relationship building skills
• Good track record in sales, with a history of achieving results

Leadership competencies

• Focus on customer patients
• Drive results, rapid disciplined decision making
• Demonstrates Ethics and Integrity
• Displays courage candor
• Fosters collaboration

Functional Competencies

• Self-driven and proactive to manage the dynamics of the cross functional team, including planning problem solving
• Uses relationship building skills (e.g. opening, need-based selling, intimate customer understanding) to effectively influence the target audiences
• Develops clear call objectives based to obtain the desired behavioral outcome
• Identifies drivers and barriers (opportunities and objections / obstacles) and applies objection handling techniques to lead the discussion process to a positive outcome
• Identifies buying signals and makes a direct and compelling request / recommendation based on the desired behavioral outcome (close the sale)
• Presents self professionally and delivers messages confidently
• Effectively executes promotional programs and brand / franchise messages to the targeted segment
• Utilizes effective time management (e.g. route planning) to maximize reach and access to customers
• Routinely seeks customer feedback and provides timely and useful communication to internal and external customers
• Captures and utilizes ongoing customer information and competitor intelligence using available technology
• Tracks, verifies and optimizes reach, frequency and tactical promotion objectives for identified customer groups over the short and long term
• Routinely follows up and finds solutions to address objections / issues
• Develops an integrated sales/account plan based on marketing strategy, competitor assessment, customer understanding, business opportunity and key tracking metrics
• Generates target list from agreed customer segments with prioritization based on individual potential and influence
• Applies internal data and competitor/ market information (e.g. IMS data) into plan development
• Refines plan when appropriate (e.g. selling activities) based on customer feedback and optimal return
• Achieves synergy with the planning of other functional groups (e.g. medical, public affairs) in interacting with customers
• Utilizes available technologies in planning activities
• Allocates agreed resources to achieve business objective and desired ROI

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Required Skills:
Biomedical Sciences, Biomedical Sciences, Core Business, Customer Feedback Analysis, Healthcare Sales Management, Inbound Phone Sales, Lead Generation, Managed Care, Market Development, Motivation Management, Multitasking, Pharmaceutical Sales, Plan of Action and Milestones (POAM), Relationship Building, Sales Documentations, Sales Force Effectiveness, Sales Goal Achievement, Sales Management, Sales Metrics, Sales Optimization, Sales Pipeline Management, Sales Proficiency, Sales Reporting, Sales Training, Solid Scientific Background {+ 2 more}

Preferred Skills:
Current Employees applyHERE

Current Contingent Workers applyHERE

Search Firm Representatives Please Read Carefully
Merck Co., Inc., Rahway, NJ, USA, also known as Merck Sharp Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable

Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
07/31/2026*A job posting is effective until 11:59:59PM on the dayBEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFORE the job posting end date.
Requisition ID: R393891