About the Role:
The purpose of this position is to provide assistance to Facility Management team in completion of multiple functions of building operations and maintenance for an office, campus or portfolio of buildings.

What You’ll Do:
Receives and directs incoming calls to appropriate personnel and voicemail. Handle inward and outward mailand deliveries efficiently and maintain record for tracking. Greets and announces clients, applicants and visitors. Management of office access cards. Custodian of allmaster office keys for security purposes. Follows security procedures for recording guests, suppliers and othervisitors. Arranges escorts as needed. Issues visitor passes and validates parking. Assists with scheduling and preparing meeting and conference rooms. Coordinates setup ofconference/meetings rooms. Arranges for and reserves projectors and other meeting equipment,ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Coordinates catering for meeting and events. May negotiate pricing and menus. Secures approvals forcatering expenses and reviews invoices to arrange billing to appropriate department or business unit. Performs general clerical duties associated with distributing office faxes, packages and mail as required.Uses tracking systems to record inbound and outbound courier, freight and mail. Meters mail. Arrangesmessenger service as needed. Follows location security procedures for screening inbound deliveries. Orders office supplies and other common use items for the location, such as café supplies, equipmenttoner, printer paper, freight and shipping supplies etc. Maintains neat appearance reception area, conference rooms café and other common areas. Requestsbuilding and housekeeping services as needed. Periodically inspects common area equipment to ensuregood operating condition. Arranges equipment service as needed. Maintains records and logs of service requests and tracks their status. Maintains a file of services including transportation sources, accommodations, and referral contacts.May arrange convenience/hospitality services for guests such as transportation, tickets, reservations, etc. Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendorsand contractors performing building maintenance, greenery, pest control and janitorial work. Responds to client inquires and complaints. Ensures timely and quality service delivery to clients.Follows up with clients to ensure customer satisfaction. Performs facilities inspections and prepares reports. Ensure office equipment and facilities are well maintainedand renewals are in place. Work with EHS to ensure office safety and management is placeMay coordinate and manage move, add and change activities. Assists in the preparation of operating and capital budgets. Manages vendor relationships and trains vendors on work order and billing procedures. Processesinvoices and ensures proper cost center coding. Creates work orders and assigns work orders to multiple technicians, subcontractors andvendors. Communicates work orders to technicians and assists management in resolvingproblems. Provides reports on open and closed work orders and checks status with the appropriatetechnician or vendor. Maintains files on work orders, proposals, and department files. Creates vendor files and checks accuracy on completed paperwork submitted by vendors. Uses pc and/or PDA for work order system, email, ESS and training. Assist with process and procedure training.Other duties may be assigned by line mgr. Could accept travel and relocation arrangement

What You’ll Need:
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE High school diploma or general education degree (GED). Minimum of four years of related progressive experience and/or training. COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. FINANCIAL KNOWLEDGE Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. REASONING ABILITY Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. OTHER SKILLS and/or ABILITIES Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use workorder system. SCOPE OF RESPONSIBILITY Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisors.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.