Job Highlights
· Good Working Environment
· Career Progression Opportunities
· 5 Days Work Week
Responsibilities
- Attend to customer, agent enquiries & complaints
- Carrier negotiation & booking
- Prepare shipping documents for import/export
- Assist in bill of lading (BL), certificates of origin (COO), cargo insurance
- Co-ordinate & monitor shipment with carriers and clients
- Process custom clearance & permit if needed
- Cargo acceptance documentation
- Support in all aspect of sales and operational activities
- Assist in job closing and billing when required
- General admin duties and other ad-hoc duties as assigned by the supervisor
Requirement
- At least Nitec/Diploma in Logistics/Supply Chain Management/Shipping or equivalent;
- Good communication and interpersonal skills to develop strong working relationships (both internal and external);
- Good problem-solving skills and able to work under pressure;
- Well-organized, willing to learn, able to work in fast pace environment;
- Able to work independently or in a team-based environment;
- Proficient in MS Office applications, Portnet, Customs Permit;
- At least 1 year of relevant experience in the import/export freight forwarding industry. Training is provided;
- Bilingual in English, Mandarin to liaise with mandarin speaking associates;
- Prior experience with freight/shipping customer service would be advantageous.
- Full-Time permanent position
Company Overview
We are a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.
We deliver all types of cargoes to just about any destination promptly and cost effectively.
Our philosophy is to provide personalised and high-quality freight services to our corporate and individual customers worldwide.
Recognized for SME100 Awards as fast-moving, profitable, and trustworthy businesses within the Small and Medium Enterprise (SME) sector in Southeast Asia.
Additional Company Information
Registration No. 202024407E
Industry: Transportation / Logistics / Shipping
Benefits & Others: Medical claim, AWS, Bonus, Regular hours: Mondays to Fridays 9-6pm, Business Attire, Others
Pay: $2,300.00 - $2,900.00 per month
Education:
- GCE 'O' Level or GCE 'N' Level (Required)
Experience:
- Customer Service: 1 year (Required)
- Freight Forwarding: 1 year (Required)
Work Location: In person
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