Responsibilities:

• Develop a deep understanding of the membership / Personal Training (PT) offering and be able to confidently promote membership & PT benefits program.
• Keep a high standard of service in all dealings with members, focus on creating long term members. Be prompt, friendly and courteous.
• To prepare and handle sales contract.
• Responsible for individual and team target, lead team to work towards approved daily, weekly and monthly targets.
• Providing necessary coaching to sales consultants on centers operations and key performance indicators (KPIs).
• Promptly manage all sales enquiries and sales leads through setting appointments, providing relevant information to members and conducting tours as required.
• Be resourceful to achieve the center’s goal of membership recruitment, engagement, fulfillment, referral and renewal.

Requirements:

• Experience in building client relationships.
• Possess friendly, warm and positive attitude.
• Strong communication & interpersonal skills both face to face and on the telephone. Bilingual (English and Mandarin) will be added advantage.
• Efficient time management skills.
• Leadership in team building and goal / KPI achievement.
• Candidates with prior experience at Yoga Center or Fitness Center would have an added advantage.