Changi Airports International is looking for energetic and resilient young professionals to join our International Projects team. As an Analyst/Associate Manager, you will play a key role in delivering consultancy services to airports worldwide, gaining exposure across multiple functional areas including airport operations and commercial development. This is an excellent opportunity for candidates who thrive in dynamic, fast-paced environments and are eager to take on diverse responsibilities and to grow across multiple facets of airport management and development. This role requires a hands-on, “roll-up-your-sleeves” attitude, as you will be expected to navigate through challenges and ambiguity to ensure successful project outcomes.
Key Responsibilities:
Conduct macroeconomic research and data-driven traffic forecasts to support airport investment evaluations and consulting services. You will contribute to projects ranging from passenger forecasts for CAI assets to optimal commercial rent pricing and business case analysis for external clients.
Assist in analyzing operational processes and passenger touchpoints to help client airports identify gaps and opportunities for improving efficiency, service standards, and cost-effectiveness. Support the planning and management of airport terminals, airside operations, Operational Readiness and Airport Transfer (ORAT) and other operational areas.
Assist in developing aeronautical revenue streams for airports which include increasing flights, passenger traffic, and cargo volumes through traffic development initiatives, and optimizing aeronautical tariffs to enhance competitiveness and commercial viability.
Support the development of commercial programmes for non-aeronautical activities. This includes terminal concessions such as duty-free, travel retail, advertising, F&B, and passenger services, as well as auxiliary activities like ground handling, cargo handling, catering, refueling and general aviation. Assist in commercial revenue forecasting, retail layout design, drafting lease documents, and coordinating stakeholder engagement including tenants, airlines, and regulatory bodies. Oversee fit-out, housekeeping, and operational readiness of retail spaces.
From initial projections to full project execution, you will work with cross-functional teams (Traffic Development, Non-Aero Commercial, Operations, Engineering) to bring projects to successful completion, often in overseas settings.
Assist Project Directors in coordinating project timelines, deliverables, and resources, ensuring smooth execution and alignment across teams. This includes tracking progress, preparing documentation, and supporting internal and external communications.
Expect to rotate across different projects and functional areas, including Traffic Development, Non-Aeronautical Commercial, and Airport Operations. This will provide valuable exposure and help develop you into a well-rounded airport professional.
Work closely with Project Directors to develop high-quality presentation materials and support the communication of complex economic or technical concepts in a clear and structured manner. Strong written and visual communication skills are essential, as you will help translate analytical findings into accessible content for both internal teams and external stakeholders.
Requirements:
We regret that only shortlisted candidates will be notified. By submitting an application or your resume to us, you are consenting to the collection, use and disclosure of the submitted personally identifiable data. We collect and use personal data (including name, address, telephone number and email address) submitted by you for various reasons, including evaluating job applications, processing information requests, and internal record-keeping of our communications with you. Further information on our Personal Data Protection Policy can be found at www.changiairport.com/en/cai/legal-policies/personal-data-protection-policy.html
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