Mission Our purpose reaches beyond any numeric targets to describe the wider value we want to bring to governments, to public services, and to society:
‘To be a trusted partner of governments, delivering superb public services, that transform outcomes and make a positive difference for our fellow citizens.’
Description Serco is one of the world’s largest providers of public services to governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve.
Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country.
Serco operates in six sectors of public service provision: Health, Transport, Justice, Immigration, Defence, and Citizens Services. Sometimes we are supporting people at troubled times in their lives, be they unemployed, refugees fleeing persecution, or in prison. In other parts of our business, we are running some of the most advanced train services in the world, delivering essential support to armed forces, keeping hospitals safe and operational around-the-clock, and providing environmental services.
Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).
Overall, 49% of employees would recommend working at Serco Group to a friend. This is based on 4,104 anonymously submitted reviews on Glassdoor.
61% of job seekers rate their interview experience at Serco Group as positive. Candidates give an average difficulty score of 2.5 out of 5 (where 5 is the highest level of difficulty) for their job interview at Serco Group.