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      Serco Group

      Engaged employer

      Serco Group Reviews

      3.2

      51% would recommend to a friend

      (4,059 total reviews)
      avatar

      Anthony Kirby

      60% approve of CEO

      45% positive business outlook

      Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

      Reviews by job title

      4K reviews
      3.0
      20 Jun 2026

      Fair pay, but lacks investment in progress

      Stores operative
      Recommend
      CEO approval
      Business outlook

      Pros

      Is a London Living Wage employer, plus a TfL travel card is provided after completing probation.

      Cons

      Shift-based work. Not very progressive; lots of cost-cutting and little to no investment towards improvements/change unless there is a clear failure to operate.

      Viewing 1 - 3 of 4,059 Reviews
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      ReviewsSerco Group reviews

      Glassdoor has 4,629 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.