Working at Holiday Extras | Glassdoor.sg

Holiday Extras Overview

Hythe, Kent, South East England, England (UK)
501 to 1000 employees
1983
Company - Private
Travel Agencies
$100 to $500 million (SGD) per year
Unknown
Holiday Extras is a 30+ year old company with the mentality of a start up, based in the heart of the Kentish countryside. It is a Sunday Times 100 Best Company to Work For (a whopping 11 times!).

We’re the UK market leader for travel add-ons - with ... Read more

Mission: HX's mission is to 'make every trip a better trip'. Every person here works hard each day to do just that. Our People Mission is to make HX a truly amazing place to work and learn. As a result we have a reputation for being an ... Read more

Holiday Extras Reviews

3.9
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Recommend to a friend
Approve of CEO
Holiday Extras CEO Matthew Pack
Matthew Pack
98 Ratings
  • "Good place to work if you like BBQs and not much else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Consultant
    Former Employee - Travel Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holiday Extras full-time (More than 5 years)

    Pros

    Great community feel to the business people are very supportive, BBQ's, - it can be a fun place to work but HX rely heavily on the 'fun' bit to keep you in the business.

    Cons

    there is a divide between the Contact Centre and the rest of the business which is a shame as without the CC there would no HX - which leads to my next point, low salary (a good bonus scheme in place) but it always feels like they try to avoid paying bonus where possible. To progress in the business is the biggest challenge - Holiday Extras are growing and to push that further they look for talent externally when actually there is plenty of talent sitting the office bored because they aren't challenged.

    Advice to Management

    Wake up to the idea that people want to come to work, feel valued and go home knowing they did a good job and benefitted the business. Move away from a low basic salary with a bonus structure to a reasonable salary with no bonus and just profit share - evidence shows that it creates a less stressful environment which improves wellbeing and productivity and develop and nurture the talent you have in the business before going externally, lift people, push them to drive their career forward.

See All 132 Reviews

Holiday Extras Photos

Holiday Extras photo of: We're building the future of travel
Holiday Extras photo of: Spreading the HX Love
Holiday Extras photo of: Love in the eyes
Holiday Extras photo of: Valentine's cookie anyone?
Holiday Extras photo of: HX Cookie Love
Holiday Extras photo of: Happy Valentine's Day!
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Holiday Extras Interviews

Experience

Experience
75%
5%
20%

Getting an Interview

Getting an Interview
74%
11%
5%
5
5

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (9)  

    Software Engineer Interview

    Anonymous Employee in Hythe, Kent, South East England, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Holiday Extras (Hythe, Kent, South East England, England (UK)) in June 2015.

    Interview

    I applied online by submitting a CV and covering letter through Holiday Extra's own form on their
    recruitment website. There were several stages to the interview process:

    - A telephone interview where we discussed the role, team working and my interest in the job
    - A technical task to be completed from home, taking roughly a working day
    - Face-to-face interview with prospective line manager and HR representative
    - Face-to-face interview with technical staff to discuss previously completed task and experience
    - 'Meet the team' panel chat with a cross-section of technical staff
    - 1:1 pairing on a current piece of work with an existing member of staff.

    At each stage everyone was friendly and approachable making it a lot less stressful as interviewee. The process felt very thorough which gave me confidence in the other team members I could be working with.

    The whole process took 2-3 months in total and there were points where I didn't hear any feedback for 2-3 weeks. This did make me think that I had not been successful.

See All 20 Interviews

Holiday Extras Awards & Accolades

  • 100 Best Companies to Work For, Best Companies Group, 2017
  • Best Companies Special Award for Wellbeing, Best Companies Group, 2017
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