Mission LensCrafters is committed to patient satisfaction, a seamless customer experience, and industry innovation as the premier destination for high-end eyewear and eye care.
You will find yourself learning, growing, and interacting with passionate and motivated people within the eyewear and eye care industry.
Find your perfect fit in a retail, optical, or corporate position.
Description Founded in 1983, LensCrafters pioneered a revolutionary concept to combine eye care, eyewear and onsite labs to craft glasses in about an hour. Today, LensCrafters is one of the largest optical retail brands in North America in terms of sales.
Most LensCrafters stores are located in high-traffic commercial malls and shopping centers. A wide selection of premium and luxury optical frames, sunglasses and high-quality lenses and optical products made by Luxottica and other suppliers are available in most locations. Each location has an experienced doctor, either an independent or employed doctor of optometry, who is focused on building patient relationships. All of the stores have access to the Group's state-of-the-art lens processing network with the ability to craft, surface, finish and fit lenses.
As part of its underlying commitment to customer satisfaction and industry innovation, LensCrafters has made significant investments in technology including AccuFit Digital Measurement™ and continued its digital transformation with associate iPads to enhance the customer’s omnichannel experience, and a digital eye exam experience, ClarifyeSM, in a growing number of locations.
In 2006, Luxottica began to expand the LensCrafters brand in China by acquiring and then rebranding local retail chains in Beijing, Shanghai, Guangdong and Hong Kong. As of December 31, 2018, the Group operated a retail network of 1,158 LensCrafters stores, of which 1,050 are in North America and the other 108 stores are in China and Hong Kong.
LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).
Overall, 37% of employees would recommend working at LensCrafters to a friend. This is based on 2,634 anonymously submitted reviews on Glassdoor.
65% of job seekers rate their interview experience at LensCrafters as positive. Candidates give an average difficulty score of 2.4 out of 5 (where 5 is the highest level of difficulty) for their job interview at LensCrafters.