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10up Reviews

3.6

68% would recommend to a friend

(110 total reviews)

Jake Goldman

78% approve of CEO

69% positive business outlook

10up has an employee rating of 3.6 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 10up employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

110 reviews
1.0
3 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Great engineers. Umm.... hard to come up with a lot of pros

Cons

You'll be overworked and under-appreciated. Most people don't last 6 months. The turnover is constant and you can expect a shakeup to your pod every two weeks. Employees are paranoid and constantly in CYA mode. Management cares far too much about short term profit than they do about having a team of dedicated workers in it for the long haul. The culture is cult-like and dishonest. Their internal systems are poorly thought out.

avatar
10up Response
9y
Based on location (in a distributed company) and job function, we know that the reviewer is a former employee released from 10up as a result of a failure to reliably execute his job functions. During his tenure, and upon his exit, he consistently preferred to blame every but himself, and this review is no exception. Suffice to say his statistics about average 10up tenure and turnover are inaccurate (to say the least), and his remarks about our management values are disconnected from how we execute. I feel silly even responding seriously to a poster who throws around phrases like a "cult-like culture" (what does that even mean?), but as one example, I'll point out that we just gave the entire company an extra week off over the holidays (7 business days total) to help them recharge for 2017; not exactly in the interests of "short term profit." My advice back to John: if you're paranoid, it may be because you've oversold yourself. Spend less time making presumptuous claims about others' motivations, stop blaming and lashing out, have the humility to recognize that your way isn't the only way, and focus more on how you can grow your skill set and lean in.
1.0
22 Mar 2019
Recommend
CEO approval
Business outlook

Pros

There are no pros working in this company

Cons

- People are hired and fired all the time. There is no transparency. You will only find out someone left when you see their slack profile is deactivated. Treated employees as disposables. No severance. No notice period. - Only 13 days of vacation per year that include sick days. If you caught the flu and sick for 10 days there is no vacation at all. - Parental leave policy is a joke. - There are no medical and pensions benefits for people outside the USA. - You have to buy your own equipment (laptop, monitor etc) if you are outside the USA. They justify it by saying it is hard to recover equipment if someone left early. And then you find out that include software licenses as well :facepalm: - No matter where you live you have to be online 4 hours In the US timezone so that your project manager can ask "What is SVN?". I understand the value of standups and meetings. But I am not here to work during nights in my time to provide tech support for project managers. If you have not mastered asynchronous communication you have failed as a remote company. - You will be micromanaged all the time. - Funny how working here reminds me of "Office Space". If you make a mistake there will be 6 people contacting you about that. There are multiple bosses for you at the same time - PM will force you to take a vacation if you don't log 40 hours for the week. Working on multiple things at the same time and meeting their 40-hour requirement will burn you quickly. - The quality of work is subpar. You will be miserable looking at the code written for their past projects.

3.0
17 Jun 2015

Systems Engineer

Recommend
CEO approval
Business outlook

Pros

Fun people to work with. Good benefits. Industry leader in Word Press. Solid knowledge of Word Press. Offered meet and greet trips to strength employee bonds.

Cons

Treated employees as disposable. Let go with no notice, only one week severance. Too much emphasis on billable hours. Feeling of isolation from technical peers. Were made to feel in fear of loosing our jobs at any moment.

avatar
10up Response
10y
We respectfully disagree. "Were made to feel in fear of loosing our jobs at any moment." While we reserve the right terminate at will for cause, it is rare for an employee to be terminated without first receiving repeated and clear feedback, and even going on an explicit performance improvement plan. 10up is, of course, unabashed in its commitment to not retaining poor fits (for either party), and given the highly competitive marketplace we operate within, could not afford to "float" poor fits for long durations even if we wished to. As indicated in a response to previous feedback, our termination rate is actually *very* low. I do understand that's of little comfort to those few, so please accept my apology that we didn't realize our lack of mutual fit before bringing you aboard. "There is not enough time to take care of non-billable tasks, forcing you to work 10 plus hours a day and week ends to keep up." Two points here: (1) Factually, our billable targets for engineers are an agency industry standard ~85% (I've actually worked at agencies that expected *100%* of time to be billed to clients, by way of comparison). That means 6 out of 40 hours each week (almost 1 full day out of 5) is reserved for miscellaneous non-billable tasks, of which there are very few. We're here to support our clients. (2) As I've pointed out to ill fit hires in the past, you should look at the need to work 10+ hour days as another sign of your lack of fit at 10up (comparatively requiring too much time to complete assignments), not as a sign of our unrealistic expectations. Best wishes as you pursue future roles.
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Glassdoor has 115 10up reviews submitted anonymously by 10up employees. Read employee reviews and ratings on Glassdoor to decide if 10up is right for you.