1Password Reviews

I have waited some time to comment on this, but I have finally reached the end of my patience. While 1Password is a good company, it has internal struggles that many have voiced but continue to be ignored. The sad part is realizing that the company, once so promising to work for, does not live up to its reputation. Between the compensation, lack of promotions, and disregard for the employees who contribute so much to the company's success, it's disheartening. We are constantly praised in the media and during meetings for how well the company is doing, but it seems to be JUST TALK. Most employees I've spoken with do not share the same happiness that 1Password presents because they are too busy living paycheck to paycheck to focus on anything else. Their skill sets are consistently downplayed, and they are overlooked for internal job opportunities by new hires. No wonder the average employee is estimated to have worked here for, what, two years at most. It's honestly so disheartening and sad. Between the pay bands that align with one's salary or the illogical differences in tiered positions, and the career roadmaps that lead to disappointment, it's clear that the importance of the employee is not a priority. Don't get me wrong, working here is not for everyone, but you know what is? Being paid a livable wage based on where you reside (not a competitive wage - LIVABLE). Personally, I shouldn't have to look for a part-time job because my FULL-TIME job barely pays me enough to keep my head above water. And no, this is not a situation of living above my means; it's a situation of choosing between paying my rent late or paying all my bills without making a payment arrangement. I know every company has its shortcomings, but for this to be an ongoing conversation that has been brought up for years, many employees have either left, lost passion in what they do, or, like me (until now), have gritted their teeth and hoped for a solution to finally come along. I hope this message is understood by many, and moving forward, actual change is made. It goes without saying, I don't need HR reaching out to me looking to have a "conversation" — it would be a waste of both of our time.

1Password recently went through a round of layoffs, citing “culture fit” and “lack of skills for the new role.” I want to clarify what that really means: this was not a reflection of employee performance, but rather a top-down issue stemming from leadership. The culture has shifted dramatically due to poor leadership practices, including rampant nepotism and micromanagement. Rather than fostering innovation or trust, decisions are made behind closed doors with little transparency, and frontline employees are often left in the dark. From a strategic standpoint, the company merged the Account Management and Account Executive teams in an attempt to pivot their go-to-market approach. The goal was to drive expansion within the existing customer base by cross-selling newly acquired products. However, some of these acquisitions—like a procurement and finance platform—have no real alignment with the company’s core offering as a password manager. It feels like the company is chasing growth for the sake of growth, without a coherent vision or product synergy. There is a lack of clarity around the company’s direction, and many decisions seem reactive rather than strategic. Morale has taken a hit, and the internal sentiment among employees is that the company is losing sight of what made it great in the first place. Bottom line: I would not recommend joining 1Password at this time. Unless there’s a significant shift in leadership and strategy, it’s hard to see how the company will regain its footing.