Does ALE Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ALE Solutions employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at ALE Solutions . This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ALE Solutions ?

21% of ALE Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ALE Solutions 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at ALE Solutions ?

Hotel Coordinator Assistant (16) , Hotel Coordinator (13) , Folio Specialist (7) , Hotel Department (6) , Hotel Support Specialist (6) , Client Service Specialist (5) , Relocation Specialist (5) , Billing Specialist (3) , Housing Coordinator (3) , Relocation Search Specialist (3) , Accountant (2) , Anonymous (2) , Claims Administrator (2) , Customer Service Representative (2) , HCA (2)

What are the pros of working at ALE Solutions according to real employee reviews?

"My coworkers are great and are willing to help out when they can." ((in 13 reviews)); "Benefits are good" ((in 13 reviews)); "Free food." ((in 4 reviews))

What are the cons of working at ALE Solutions according to real employee reviews?

"Did I say poor management?" ((in 19 reviews)); "favoritism is evident." ((in 10 reviews)); "The managers and assistant managers will definitely keep track of your "task output", will not tell you if you are lacking in any areas of job performance and promptly fire you if you aren't doing as much as they think you should." ((in 8 reviews)); "Upper management does not seem to recognize what is going on or tends to look the other way." ((in 8 reviews)); "You will have no training on how to handle traumatic loss and will often act as a therapist for policy holders." ((in 7 reviews))

What are employees saying about ALE Solutions redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ALE Solutions redundancy and their outlook for job security at ALE Solutions in 2026.

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ALE Solutions

ALE Solutions Reviews

2.4

21% would recommend to a friend

(180 total reviews)

Robert Zimmers

23% approve of CEO

22% positive business outlook

Ratings by category

2.4

Diversity and inclusion

2.4

Compensation and benefits

2.2

Work/Life balance

2.2

Career opportunities

2.1

Culture and values

2.1

Senior management

ALE Solutions has an employee rating of 2.4 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ALE Solutions employee rating is 34% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

180 reviews

1.0

14 Apr 2026

Remote work is the only way this company is worth working for.

Hotel solutions representative

Recommend

CEO approval

Business outlook

Pros

Working remote is the only pro.

Cons

-Awful management. -Lack of support. -Unclear job expectations. -Morale is a joke. -Pay is abysmal if you have to commute. -Turn over rate is industry leading. -Training is very much figure it out through reprimands. -HR is absent and will never talk to employees. -Good luck getting time off approved inside of a pay period. -Managers don't respond to emails or Teams chats for help but expect you to drop everything and respond when they send something.

1.0

6 Oct 2025

Unless you are desperate

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

a paycheck, hybrid work from home. halfway decent benefits

Cons

If I could give 0 stars I would. Clicks and gossip. They openly talk politics which in any other office environment would be taboo and reason for write up. And if you go to management and don't agree with them they will use it against you later. Training is non existent and if you ask a question you are referred to a manual which is so confusing and hard to read but that's your fault. Co workers are NOT your friend many will back stab. The hourly wage is not compensating enough for the work load you are expected to carry. There is a hybrid work from home policy which they said is going to stay in place but I have my doubts. MANY employees since my time there simply left and those I have spoken with have said the same thing i have seen. The New CEO of the location is a ghost. NEVER speaks to any of his staff. Unless you like constantly watching your back and are just looking for a hybrid job I would avoid this place at all cost. FYI this company have had a lot of employees leave in the time I have been there. When you are in office they close it up so you feel like you are in Air Traffic control and cut off from the outside it's very depressing.

2.0

28 Aug 2025

It's alright

Rapid response

Recommend

CEO approval

Business outlook

Pros

It's marginally better than a cashiering job. The location is nice for your lunch break

Cons

High turnover. Dumb rules like having a strict dress code(for a CALL CENTER???) and not being allowed to have anything but a branded water bottle, 1 photo, and 1 plant on your desk.

Viewing 1 - 3 of 180 Reviews

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