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      ALE Solutions

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      ALE Solutions Reviews

      2.4

      21% would recommend to a friend

      (180 total reviews)
      avatar

      Robert Zimmers

      23% approve of CEO

      22% positive business outlook

      Ratings by category

      2.4

      Diversity and inclusion

      2.4

      Compensation and benefits

      2.2

      Work/Life balance

      2.2

      Career opportunities

      2.1

      Culture and values

      2.1

      Senior management

      ALE Solutions has an employee rating of 2.4 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ALE Solutions employee rating is 34% below average for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      180 reviews
      1.0
      14 Apr 2026

      Remote work is the only way this company is worth working for.

      Hotel solutions representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Working remote is the only pro.

      Cons

      -Awful management. -Lack of support. -Unclear job expectations. -Morale is a joke. -Pay is abysmal if you have to commute. -Turn over rate is industry leading. -Training is very much figure it out through reprimands. -HR is absent and will never talk to employees. -Good luck getting time off approved inside of a pay period. -Managers don't respond to emails or Teams chats for help but expect you to drop everything and respond when they send something.

      1.0
      6 Oct 2025

      Unless you are desperate

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      a paycheck, hybrid work from home. halfway decent benefits

      Cons

      If I could give 0 stars I would. Clicks and gossip. They openly talk politics which in any other office environment would be taboo and reason for write up. And if you go to management and don't agree with them they will use it against you later. Training is non existent and if you ask a question you are referred to a manual which is so confusing and hard to read but that's your fault. Co workers are NOT your friend many will back stab. The hourly wage is not compensating enough for the work load you are expected to carry. There is a hybrid work from home policy which they said is going to stay in place but I have my doubts. MANY employees since my time there simply left and those I have spoken with have said the same thing i have seen. The New CEO of the location is a ghost. NEVER speaks to any of his staff. Unless you like constantly watching your back and are just looking for a hybrid job I would avoid this place at all cost. FYI this company have had a lot of employees leave in the time I have been there. When you are in office they close it up so you feel like you are in Air Traffic control and cut off from the outside it's very depressing.

      2.0
      28 Aug 2025

      It's alright

      Rapid response
      Recommend
      CEO approval
      Business outlook

      Pros

      It's marginally better than a cashiering job. The location is nice for your lunch break

      Cons

      High turnover. Dumb rules like having a strict dress code(for a CALL CENTER???) and not being allowed to have anything but a branded water bottle, 1 photo, and 1 plant on your desk.

      Viewing 1 - 3 of 180 Reviews
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      ReviewsALE Solutions reviews

      Glassdoor has 188 ALE Solutions reviews submitted anonymously by ALE Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ALE Solutions is right for you.