3mo
Thank you for taking the time to leave a review.
We’re genuinely sorry to hear that your experience at AVRillo did not meet your expectations. We take all feedback seriously, because we invest heavily in recruiting, training and supporting high-calibre people, and in building a modern, compliant workplace in an industry undergoing significant reform.
AVRillo is intentionally different from a traditional conveyancing firm. Over many years, we have invested substantial resources into developing insurer-approved, regulator-aligned systems designed to meet the standards encouraged by the CLC, SRA and wider professional bodies. Our model is structured, technology-led and built around compliance, consistency and improved client outcomes.
This includes automated client communications and centralised workflows that reduce risk and remove repetitive manual tasks. For example, our conveyancers are not required to manually log into the Land Registry to order title documents and associated records. Those administrative processes are automated within our system so that lawyers are not spending valuable time on repetitive ordering tasks. The purpose is to reduce avoidable admin, protect lawyer time, support healthier workload management and allow professionals to focus on legal judgement, title analysis and client care.
This structured approach is one of the reasons we consistently achieve completion rates significantly above the industry average and are recognised for innovation and client service.
For those joining from more traditional environments, our model can feel unfamiliar at first. However, the framework exists to protect clients, reduce errors and ensure clarity around accountability. We do not operate a blame culture — we operate a culture of high standards, transparency and continuous improvement, because the consequences of mistakes in conveyancing are serious.
In relation to fees, we are fully transparent with clients. Additional charges only apply where additional work is genuinely required or optional services are selected — which is standard practice across the legal sector.
We are pleased you valued the flexibility and remuneration offered. We also recognise that our structured, technology-led model — built in alignment with the modernisation encouraged by regulators and professional bodies — will not suit every conveyancer, and we respect that different professionals thrive in different environments.
We wish you well in your future role.
Angelo Piccirillo
Joint CEO
AVRillo Conveyancing
