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      AXA UK

      Engaged employer

      AXA UK Customer Service Advisor reviews

      4.8

      65% would recommend to a friend

      (10 total reviews)
      avatar

      Tara Foley

      100% approve of CEO

      65% positive business outlook

      Ratings by category

      4.8

      Diversity and inclusion

      4.7

      Culture and values

      4.7

      Senior management

      4.5

      Work/Life balance

      3.3

      Compensation and benefits

      2.9

      Career opportunities

      Reviews by job title

      10 reviews
      5.0
      12 Nov 2025

      Great people, good work culture

      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      The managers are thoughtful and helpful, co-workers are very welcoming and helpful. Amazing people. And only 2 days from office.

      Cons

      Late shifts for a week every month (12:30 to 08:00PM). Salaries could be a little higher.

      avatar
      AXA UK Response
      6mo
      Hello, Thanks so much for your feedback - it's great to see you enjoy your role. We know that managers play a really big role in creating a positive working environment, so I'm pleased to see that you've had such a great experience with AXA so far. AXA People Team
      5.0
      1 Oct 2025

      Salary

      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Industry standard salary Room to grow and get more pay

      Cons

      Never ending work but as expected for insurance

      avatar
      AXA UK Response
      7mo
      Hello, Thanks for taking the time to leave a review. I'm glad to see you're enjoying your role. Making sure all our colleagues have room to grow and progress their careers is one of our top priorities, so I'm really pleased to hear that's been your experience. AXA People Team
      4.0
      3 May 2024

      Good Working Environment

      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      great office environment. Managers and colleagues were helpful and friendly good work space easy access

      Cons

      changing shift patterns can be tough sometimes.

      avatar
      AXA UK Response
      2y
      Hello, Thanks for your review — that’s lovely to hear. We know that everyone thrives in a culture that supports people, so it's good to hear that you enjoyed working in a team with other highly valued people. Thanks so much for giving your feedback. AXA People Team
      Viewing 1 - 3 of 10 Reviews
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