They make it seem like you will make commission on services instead of minimum wage (which is also a joke because even the people at the front desk who didn't shell out 20 grand for school and training make $2/hr more... no experience necessary) but in reality you'll get $11/hr for 25-30 hours a week even if you're a full time employee because it is very slow and you get put on call a lot. The commission based rate is a complete joke, the commission goes down anytime the service price does (specials on services, group bookings, promotions) so the company is losing out on nothing and taking away from the estheticians when they do things like sales. They like to hire students right out of school to give you $11 but charge a high rate for services ($150 facials, $80 pedicures) with little to no training. Training is basically doing a small part of the service and the person you're training with going "yeah that's good enough"They also do product knowledge training with the company's products they sell a couple times a year which you are expected to attend but do not get paid for, and if you skip them they threaten to take away the services with those products used in them from you. Turn over rate is very high because the company lies to get you on board but keeps none of the promises it says. And then they refuse to be a reference for you because they would lose too many people if they did. There are no benefits..... you pay full price for any services you may want, can't trade services with others, basically a 20% discount on some products and that's about it. Managers are really unfriendly and unapproachable, they make getting time off a nightmare (you have to ask everyone to cover your shifts and mark down that you asked them before you put in your time off request form for the time off, they want 2 months notice for any days off, and won't give any time off may-September and November-January because that's the "busy time" of year. The spa is also kind of a mess. ALWAYS out of necessary products (nail files/wood sticks, skin products used for facials, things like gauze, towels, sheets, robes) and it's up to you to try and figure out what you're going to do/how you're going to complete the service without the necessary items. They aren't concerned about estheticians daily schedules, they will take out breaks or move them to something like an hour after you get there or an hour before you leave which I'm personally not a fan of because I run out of energy and need to eat. Paycheques were kind of dumb, twice a month on the 15th and last day of the month, BUT you have to wait "5 business days" after said dates but they aren't always on time and nearly 80% of my cheques were wrong by missing hours, or services, or sales. All in all the company is a complete joke but almost everyone I worked with was a complete delight.
