Things never get better here, only worse and worse.
Pros
Well, they have direct deposit at least.
Cons
Software: It doesn't work correctly, because it's been "adjusted" a few times too often. It will slowly kill your computer, it's riddled with spyware, and it doesn't count your lines correctly. (In the company's favor, of course!) Accounts: They used to have really good accounts, but most of the good ones have flown the coop, or been offshored to India and the Philippines. What's left are the dregs of dictation: Noisy dictating stations, ESLs up the whazoo, bad sound-file quality, and fairly primitive speech recognition software. QA: Nitpicky and punitive. They threaten you with termination for every misplaced comma or apostrophe. If you did the work right, and the QA in India changes it and makes it wrong, then surprise! You get the credit for the error. Team Leads: They are fairly nice, and easy to deal with, but when all is said and done, they answer to the company, and do things the company's way, even if that way is seriously flawed. So in the end, your team lead, however nice she may be to you over the phone, he or she will NOT have your back when QA is making your life miserable. Pay: Pay is TERRIBLE. Never mind what some of the company cheerleaders have said in more-positive posts about Acusis. The fact is, Acusis though not as large a company as the Big Three, it's modus operandi is exactly the same as the worst of the worst. When you go to work for this company, forget about raises. They simply do not exist. Instead, steel yourself for continual drops in pay. Sometimes the cents-per-line pay itself is lowered, often randomly. Other times. your line counts will mysteriously drop, even though your own counts have registered higher and higher. During the time that I worked for Acusis, they stopped paying for spaces between words (even though you still have to type them!) The same goes for headers, footers, capitalized paragraph headings, and some macros. As the line count minimum they require continued to go higher, they also raised their minimum error-free percentage to 99%. And this was expected to be produced within an 8-hour time period, because they don't pay overtime (though you WILL be encouraged to work it, but not report it.) This, in conjunction with the fact that work often mysteriously dries up for hours, even days on end, will be impossible to achieve. Perks: Almost non-existent. As above, overtime is not paid. Bonuses do not exist. Oh, they supposedly celebrate "MT Week" with what they think are perks, but it's merely a scrap they're tossing into a pack of hungry (literally) MTs. Instead of just giving each of their MTs a gift card or a small bonus, instead they'll have a few silly contests, where you have to answer MT-related questions. If you answer them correctly, however, you don't get your gift card then. No, instead, all you get for your efforts is your name thrown into a hat, where a very few "winners" are (supposedly) randomly picked. THEY are the ones who will actually get a gift card for a whopping $25. Working at Home: Many people see this as a plus, but I'm here to tell you it is NOT. There are many reasons for this (isolation, sleep cycle difficulties, and high utility bills, to name a few!) But the main reason working at home is not all it's cracked up to be is that you are totally INVISIBLE. You are just a number. Red ink on the company's books. A non-human entity. A typing-machine. A cog in the wheel. This invisibility and perceived non-humanity makes it far easier for this company, and others like it, to take unfair advantage of its employees. The other downside to working at home is when you finally decide to leave, future non-MT, on-site employers do not look with favor on work-at-home jobs.
