Agoda Reviews

Updated 16 Jan 2021

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4.2
88%
Recommend to a Friend
Pros
  • "Fast pace working environment comes with great challenges to grow(in 65 reviews)

  • "People from almost all over the world are working in our Bangkok office(in 48 reviews)

Cons
  • "Bangkok is great only year then boring (traffic pollution)(in 29 reviews)

  • "employees, there is only one Thai person in a senior management role (none in the C-suite)(in 21 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Endless learning"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Development Manager in Singapore
    Recommends
    Positive Outlook

    I have been working at Agoda full-time for more than 3 years

    Pros

    Great culture of excellence and cooperation

    Cons

    A bit challenging to be remote from the head office

  2. "Very good environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Singapore
    Recommends
    Neutral Outlook

    I have been working at Agoda full-time for more than a year

    Pros

    - Very positive vibe - Colleagues are all nice and very helpful

    Cons

    Not much cons as of now

    Continue reading

  3. "A not bad company to work in"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Singapore
    Doesn't Recommend
    Neutral Outlook

    I have been working at Agoda full-time

    Pros

    Have a good work life balance

    Cons

    Pay is not that good

  4. "fun place but not many benefits"

    3.0
    Former Employee - Senior Account Manager in Singapore

    I worked at Agoda full-time for more than a year

    Pros

    good work life balance, good team mates

    Cons

    not many benefits, cheap company when it comes to expense

  5. Helpful (1)

    "Work Place culture"

    3.0
    Former Employee - Customer Service Specialist 

    I worked at Agoda full-time

    Pros

    Individual targets, no need worry about other people in the team who may affect your performance

    Cons

    1) The work place policies might not be suitable for majority of people 2) Policies which are unfair to users 3) Unrealistic KPIs

    Continue reading
  6. "Best company to grow"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Singapore
    Recommends
    Positive Outlook

    I have been working at Agoda full-time for more than a year

    Pros

    Management care about empyloyee growth Superb collaboration with other teams

    Cons

    Nothing that I can think of

  7. Helpful (2)

    "Too much micromanagement"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Singapore
    Recommends
    Negative Outlook

    I worked at Agoda full-time for less than a year

    Pros

    - Good Pay - Fun Colleagues - High Volume but manageable - A lot of soft skill trainings

    Cons

    - Too focused on KPI (no excuses) - Management micromanages your work to the max - Customer is always right mindset (You're at fault even if you're not) - Hitting KPI is not valued, you must substantially reach higher than KPI set by CEO - Mental health and DEI practices non-existent

    Continue reading
  8. "interesting job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Singapore
    Recommends
    Positive Outlook

    I have been working at Agoda full-time for more than 3 years

    Pros

    Learn fast, good place to learn not so much pressure

    Cons

    promotion ladder can be complex

  9. Helpful (1)

    "Fun and family-like culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Experience Specialist in Singapore
    Recommends

    I worked at Agoda full-time for more than a year

    Pros

    enjoyed my working days and time at the Agoda Singapore.

    Cons

    too much changes in administrative matters like leave application

    Continue reading
  10. Helpful (3)

    "Company is ok, department not so much"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Singapore
    Doesn't Recommend
    Negative Outlook

    I worked at Agoda full-time

    Pros

    Pantry, Location Nice office environment Nothing much

    Cons

    Politics in department High turnover in department speaks volumes

Viewing 1 - 10 of 831 English Reviews