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Alfresco Software

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Alfresco Software Reviews

3.7

66% would recommend to a friend

(197 total reviews)
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Jay Bhatt

86% approve of CEO

59% positive business outlook

Alfresco Software has an employee rating of 3.7 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alfresco Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

197 reviews
2.0
16 Mar 2018

Company Buy Out and Shady CEO (re-upload)

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are good health benefits. Some roles allow frequent WFH or 100% remote work. Bonus payout outside of sales positions but frequent under performing sales keeps this as unreliable pay. Most managers are the best managers I've ever had.

Cons

This removed because of "disclosed trade secrets or other confidential, internal company information", so I will try to remove the part I believe is in violation while still getting the main point across. Everything else is public information, numbers have been removed, and the rest are facts. As you may know from the news, Alfresco is being acquired by Thomas H. Lee private equity firm. All employees thought this was great new as we were given a pile of stock options over the years and told by many they are very valuable. However, in Doug's last all hands meeting today (he made it very clear by announcing it 5 times in 15 minutes that he is done with Alfresco as soon as the buyout is complete) he addressed some questions accusing him of selfishly maneuvering his position to get the most out the buyout for himself. He squashed those accusations by very clearly stating that he and the other executives had gotten all the way to the finish line with another investment firm only to have it fall out at the very end. After he and his executives were disappointed about the sell price and how much they would make, he confessed that he banded together with other executives to threaten that they would leave the company if they were not given a large percent of the sell price he nick named a "carve out". He further elaborated that selling the company would not be possible without him and the executives so the board of directors agreed to pay them. This was his reasoning for it not being his fault. He decided to basically hold the company hostage and demand ransom in the form of *(a significant portion)* of the total sell price of the company. This is of course after he failed the ONLY JOB he was hired to do which was take the company public for an IPO offering. He then blamed this failure on the hiring and quick departure of a single sales director that happened FOUR YEARS AGO. Several employees, including myself, had been given stock and stock options in lieu of raises for many years. I had a director above me try to convince me that my 500 shares were worth almost $20,000 dollars. Needless to say, there is a mass exodus of employees as it is looking like everyone will make *(basically nothing)* on each of their stocks. I have heard reports that several employees have gotten their stock payouts and it does not even cover one month's rent or mortgage. Several years of having stock and it equates to less than rent/mortgage for one month. Doug tried to re-assure everyone that this is how Silicon Valley works, a "Carve-Out" is a justified business practice, and that this was not his fault as it was the board that approved everything. No Doug, no. You decided to act upon a devious idea to use your position and leverage to take away all the employees potential earnings from stock. You then decided to redistribute that to the San Mateo Executives. That is why you are getting so much backlash. Just because something isn't explicitly illegal does not mean its right. You took away what would have been significant money to us regular humble people, just because your significantly larger payout at the time was not up to your luxurious standards. You turned what would have been year-changing money of 400+ hardworking people, to an amount that won't impact most of us for more than a month, just so you and your executive team could add to their millions. He showed his true colors today since he is expected to be out by the end of this week.

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Alfresco Software Response
8y
We are very sorry you feel that way. As shared publicly Alfresco has been acquired by Thomas H. Lee (THL) and they are excited about the growth trajectory of the company as we all are. With that transaction all employees who held Stock options, which is the great majority of employees at the company, were paid the value of their shares regardless of which office they work in. Also, in that employee meeting and in an employee wide email, we announced a payout of our bonus plan well above 100% based on our over achievement of our sales and renewal targets recognising the great effort of those people across the company globally. Since the bonus program was put in place it has always been paid , at varying levels.
2.0
25 Aug 2016
Recommend
CEO approval
Business outlook

Pros

* Work / Life balance - I had full control of my schedule and the company was very supportive of that. * Benefits are respectable, but nothing earth shattering. * On the whole, a solid Solution Engineering staff. * The workflow engine is fantastic. * New Sales leadership brought in within the last 6 months (new blood can be a great thing)

Cons

* CEO and executive staff do not take care of their employees (even under high attrition rates). * No annual salary review process - I repeat, none. Middle management is not empowered to take care of staff. C-level has stifled requests for years. * Software releases containing less and less substance despite heavy investment. Software announced at annual public events over the last few years still has not been put in customer's hands. * Solution is over architected. Analytics solution is too complex for the vast majority of customers to take advantage of. Lack of consistency when implementing features across the product modules. * C-level has done a poor job of listening to staff (new and long-term alike). Alfresco has struggled ever since the shift to San Mateo. Alfresco's HQ is listed as Maidenhead, but the painful decisions are coming out of San Mateo.

2.0
5 Jun 2017

Abandoned Ship Just In Time

Recommend
CEO approval
Business outlook

Pros

You get to work with some pretty cool software and work with some really smart people. You'll also get the opportunity to travel internationally. Thanks for the trip to Barcelona!

Cons

Those really smart people probably won't be there 6 months after you start. I've never worked at a company that had as much turnover as Alfresco. And the new sales regime that was brought in to "turn things around" are making decisions to barely keep their own jobs afloat.

Viewing 1 - 3 of 197 Reviews

Glassdoor has 204 Alfresco Software reviews submitted anonymously by Alfresco Software employees. Read employee reviews and ratings on Glassdoor to decide if Alfresco Software is right for you.