Flexible remote work but recent layoffs and poor communication
Pros
Flexible and remote working has always been a strong point, with a good level of trust given to employees. There used to be dedicated development time which was genuinely valuable for growth and learning, although this no longer seems to exist in practice. People at all levels are generally approachable and supportive on a one-to-one basis.
Cons
The past few months have been particularly difficult. There were redundancies affecting around 20 people, and the communication throughout that process felt poor. It often felt unclear what was happening and why, and those impacted didn’t seem to have meaningful alternatives or opportunities to move into other roles. There is a consistent message from leadership about focusing on less and doing things better, but in reality the company continues to take on significantly more than it has the capacity to deliver. This creates ongoing pressure across teams, particularly in client support where demand can be unpredictable and high. While senior leaders are reassuring in conversations, there is a disconnect between what is said and what actually changes in day-to-day work. Over time this can feel frustrating, as the same challenges persist despite repeated acknowledgement.
