Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 34% over the last 12 months.

How satisfied are employees working at AnswerNet?

46% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (15) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 18 reviews)); "Great Management" ((in 13 reviews)); "The hours are flexible." ((in 6 reviews)); "Great Environment and staff around." ((in 4 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 3 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"no fixed schedules low pay heavy workload not enough training" ((in 27 reviews)); "No benefits or raises." ((in 19 reviews)); "Training is also poor." ((in 9 reviews)); "leadership is not the best and usually unorganized" ((in 6 reviews)); "CEO and upper management (o+1) do not pay attention to their general managers and do not take employee complaints serious" ((in 5 reviews))

What are employees saying about AnswerNet redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet redundancy and their outlook for job security at AnswerNet in 2026.

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AnswerNet

AnswerNet Reviews

2.8

46% would recommend to a friend

(241 total reviews)

Gary A. Pudles

52% approve of CEO

39% positive business outlook

Ratings by category

3.5

Diversity and inclusion

2.9

Culture and values

2.9

Work/Life balance

2.9

Senior management

2.9

Career opportunities

2.5

Compensation and benefits

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 241 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

241 reviews

1.0

9 Jan 2024

DO NOT WORK HERE

Sales representative

Recommend

CEO approval

Business outlook

Pros

there is no pros here

Cons

the absolute worst company i've ever worked for, no pto, no sick time, you don't get paid holidays and when there is a holiday and they are closed you are required to make up your time from that missed day, no bereavement a close friend of mine passed and I had to miss work to attend the funeral and it counted as an "occurence" against me, I've had the flu and covid while working here and since you don't get sick time I get "occurences" against me, they couldn't care less about their employees, they pay you terribly, save yourself the headache and do not work here

1.0

23 Feb 2024

Horrible

Director

Recommend

CEO approval

Business outlook

Pros

There are a few really good and talented people working there. I feel bad for them.

Cons

Extremely unorganized with no real vision for the future. Executive leadership talks about the same things at every annual meeting.

1.0

18 Jul 2023

Run for the hills

Client solutions manager

Recommend

CEO approval

Business outlook

Pros

They offer the ability to work remotely.

Cons

Poor management and leadership. Toxic work environment. If you don't value yourself and do the bare minimum you'll probably do great here. Little room for growth and professional development.

Viewing 1 - 3 of 241 Reviews

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Jobs at AnswerNet

Remote Full time and Part time Call Center Agent

Call Center Agent Part Time/Full-Time-REMOTE

Call Center Agent TPV

OUTBOUND FUNDRAISING CALL CENTER AGENTS- REMOTE

OUTBOUND FUNDRAISING CALL CENTER AGENTS- REMOTE