Appian Sales reviews

1.6

0% would recommend to a friend

(14 total reviews)
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Matt Calkins

Not enough data to show CEO approval

1% positive business outlook

Reviews by job title

14 reviews
1.0
15 May 2026

Management issues overshadow any positives

Recommend
CEO approval
Business outlook

Pros

Few to mention. They hire and fire on a whim! Appian and Salesforce were established in the same year. That should speak volumes.

Cons

Many, but most of all the mgt.

3.0
6 Mar 2025

On the decline

Recommend
CEO approval
Business outlook

Pros

- A great product that can solve a lot of problems - I genuinely liked working with most everyone there, a lot of intelligent folks - Good work-life balance

Cons

While it's cool that the founders are all still there, it's what has hindered the company from getting to the next level. I know it's the nature of tech, but way too much employee turnover, especially with CROs and all of the changing mandates. Quotas are mostly unattainable with the super lengthy sales cycles and I don't think executives realize it. The company wants to capture a market segment and be a player the size of a SFDC or SNOW, but that ship has certainly sailed. Promotional opportunities can also be very misleading, there are layoffs that happen rather frequently. I would not be shocked if there's a PE acquisition sometime in next few years. Dissent is listed as one of the company's values, although my experience wasn't indicative of a company that lived by that.

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Appian Response
1y
Thank you for your detailed and candid feedback. We’re glad to hear you found the product meaningful and enjoyed working with your peers, that speaks to the strength of our people and what we’re building. We also hear your concerns around leadership consistency, sales challenges, and internal mobility. These are not taken lightly. We recognize that sustainable growth requires adaptability, transparency, and follow-through on the values we promote, including open dialogue and dissent. Your insights are appreciated and will be shared with the teams working to shape our future. Thank you again for your contributions.
2.0
10 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The software itself is reliable and performs well, offering solid functionality and decent user experience.

Cons

• Middle management and above are largely disconnected from the sales field, lacking an understanding of the challenges we face. Their leadership often feels incompetent in addressing real-world sales issues. • Technical Solutions Consultants are not equipped to lead independently and require heavy reliance on Sales Executives to engage effectively with clients. • The founders come across as arrogant, which is a major turnoff for customers. Their insistence on the superiority of the software often results in pricing strategies that are difficult for customers to justify. • Legal and process roadblocks frequently prevent the sales team from closing deals, often leading to lost opportunities. Appian’s internal bureaucracy can be its own worst enemy when it comes to driving sales. • Middle management can be toxic, often displaying negative or abusive behavior behind closed doors. It’s not uncommon for employees to be berated privately when no one else is around.

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