Pros
I worked at the company for almost two years and saw it grow from 100 employees to more than 500. There are some really great people working on their teams. And there is a sense of small communities amongst different departments. Many times I asked for help from other teams and they were a delight to work with. Very hard working and kind.
Cons
The founders do not care about the people who work at the company. They pretend to but they have disrespected people (even loyal people who have been there for years). They will talk over people and yell at them in front of the whole company. Martin, the CEO, holds monthly "vision meetings" where he talks about himself for 2 hours. They are NOT transparent about anything. And when questioned they give politician answers. The company's moral was always polled post these meetings and it was always very low. People are scared to stand up to the brothers because they have seen them yell at their staff in demanding ways. Even after their staff have worked long hours for weeks. Management is a complete disaster. I was happy to see the founding brothers having mentors to help with how they talk to people but it's still not enough. The word around the company was that everyone hopes the investor board will kick Martin off. He's not trustworthy and they hire a bunch of management that is only there to please Martin. They don't care about their employees and will walk all over them. Like I said, I worked there for nearly 2 years and saw this daily. So much of their staff has a pay divide. The over pay a bunch of made-up titles for managers that don't actually do any work. Their customer experience team and software work double time. CX hardly gets the benefits for it since their pay is so low and their overtime hours only clock in after a couple hours. Three Labour Ministry even flagged them once for inappropriate working hours for their staff. The founders will not change or do anything for their employee benefit. When asked about better benefits and RSP matching, Martin replied that if they save on that "everyone will be rich." Which basically means him. They had almost 30 people leave the company in early 2020. HR tried to cover it up and told those people who were leaving that they couldn't say goodbye to their colleagues. It was all kept secret. Additionally, in multiple departments, there was employees who were harassed after giving their two weeks notice in. So much that the founders wouldn't stop calling them and making it seem as though they couldn't leave. I lost respect for this company. I have referred dozens of people in my network to this company, and I do not see the same respect given back to their team. Their investors need to take a closer look at how they are running their company.