I used to work at Igloo Software and I am glad I have moved onward to a new company. I was browsing the reviews, and saw the response given by an HR BP - the traditional HR 'in-the-box' response.
**Before change can be happen and perhaps it begin within HR ??
Maybe an awakening can begin, so read the following below:
- HR people seem to take the company's side in any interaction, never the employee's side.
- HR staff members are not impartial or fair. Their desire to keep their jobs, and earn a bigger salary and their next promotion, keep them from acknowledging the legitimate employee point of view.
- HR people stand idly by while incompetent executives, get promoted.
- HR people often spout policy instead of actively getting involved to remove roadblocks their employees face.
- HR people are not viewed as trustworthy, even though they say, "Tell me what's on your mind!"
- HR people often "know HR" but don't know anything about the business they work for.
- HR people are seen as political and more concerned with their own place in the company's pecking order than with the welfare of the team.
- HR people talk more about policies, benefits and other announcements than they talk about culture, fear, trust, conflict or any of the million human issues that arise in every organization.
- HR people often have trouble seeing the "human side" of any issue, from a time-off request to a variation in a pay-grade or a hiring issue, focusing instead on keeping every process uniform and exception-free.
- HR people should be Ministers of Culture in their organizations, BUT exists only to protect the company.
Any protection of a person/employee/salary slave is a random by-product of protecting the company (aligned with a process).