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      Austco

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      Austco Reviews

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      2.4

      34% would recommend to a friend

      (24 total reviews)

      21% positive business outlook

      Ratings by category

      3.1

      Diversity and inclusion

      2.3

      Culture and values

      2.3

      Work/Life balance

      2.1

      Senior management

      2.0

      Career opportunities

      1.8

      Compensation and benefits

      Austco has an employee rating of 2.4 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Austco employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      24 reviews
      3.0
      6 May 2025

      Good overall

      Service/installation technician
      Recommend
      CEO approval
      Business outlook

      Pros

      -get to keep my travel points - people are nice and I like my manager robert - get to learn new systems

      Cons

      -managers are too busy -need more training - Not enough techs - Raises and bonuses don't always happen every year

      1.0
      28 Jun 2024

      A nightmare

      Technical specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      HR and Admin is very understanding and human in the manner they handle issues.

      Cons

      Lack of training Lack of adherence to work safety policies Continuous effort to blame new employees for an issues and lack of learning opportunities. MD's complete lack of desire of change and apply continuous improvement for the company. MD is direction "personality bad technically good" is good employees Filing double paper work for paper and digital. Continuous and last minute information of OT despite planned workload. Complete lack of accountability from upper management. When feedback was shared reply to every single point was "did you ask?" Instead of asking themselves why a formal feedback session was needed to achieve information. Complete lack of formal job training regime from product introduction to any technical issues. Dire lack of communication

      Viewing 1 - 3 of 24 Reviews
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      ReviewsAustco reviews

      Glassdoor has 24 Austco reviews submitted anonymously by Austco employees. Read employee reviews and ratings on Glassdoor to decide if Austco is right for you.