The company had a lot of potential, but the culture has declined significantly. What once felt like an exciting and ambitious environment has become increasingly difficult, with low morale, high pressure, and a lack of real support for employees.
There is a strong sense that people are expected to simply deal with issues rather than being properly supported or developed. When people speak up, there is a genuine fear of retaliation, especially as this has happened previously. Targets and expectations often feel unrealistic, and the working environment can feel more like sink or swim than a place for collaborative growth.
Leadership decisions have also had a noticeable impact on morale. Redundancies in both the US and UK were handled extremely poorly. Talented people have left, teams have been disrupted, and trust has been damaged.
The Deputy CEO in particular is extremely difficult to work with, and people often avoid interacting with her where possible. In many people’s experience, she applies extreme pressure on her team to perform while adding very little practical value or clear direction herself. This creates an environment where people feel under constant pressure, often to support optics rather than meaningful progress. People who have raised concerns about this have often felt ignored, dismissed, or told that perhaps the company is not the right place for them, rather than seeing meaningful action taken.
It no longer feels like the company values the people who helped build it.