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      Autotrader

      Engaged employer

      Autotrader Reviews

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      3.0

      51% would recommend to a friend

      (610 total reviews)
      avatar

      Nathan Coe

      63% approve of CEO

      43% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.3

      Work/Life balance

      3.2

      Compensation and benefits

      3.0

      Culture and values

      2.9

      Career opportunities

      2.6

      Senior management

      Autotrader has an employee rating of 3.0 out of 5 stars, based on 610 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Autotrader employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      610 reviews
      5.0
      5 Jun 2026

      Supportive company with great benefits, but remote support lacking

      Leasing
      Recommend
      CEO approval
      Business outlook

      Pros

      Brilliant company to work for, supportive with lots of great benefits

      Cons

      Could do more to support remote working

      avatar
      Autotrader Response
      1d
      Thank you for your review! It’s great to hear that you find Autotrader a brilliant company to work for, that you feel supported, and that you enjoy our employee benefits. As part of our hybrid working approach, we offer dedicated remote working periods during the summer and winter, an employee benefit we know is incredibly popular with many of our colleagues. To help us better understand the specific types of support you're referring to during these periods, please feel free to reach out to your People Manager or a member of the People Team. We'd love to hear your feedback.
      1.0
      5 Jun 2026

      Cultural transformation overshadowed by pay and promotion issues

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I've been here for a long time and have witnessed both ends of the cultural spectrum. When I first joined, I worked in teams where racist banter and bullying were often normalized, and in some cases, even encouraged by managers. There were many times when I felt I had reached my limit, but there were few, if any, effective channels available to raise concerns or report such behavior. Over the past few years, however, I've seen a significant positive transformation. The culture has improved considerably, with a much stronger emphasis on respect, inclusion, and collaboration. Today, I work alongside a wonderful group of colleagues in a genuinely supportive and positive environment. The benefits are also good and add to the overall employee experience.

      Cons

      The compensation packages and pay review process could be more competitive and transparent. There is also a lack of clarity around promotion criteria and career progression opportunities. Historically, the company maintained a relatively flat organizational structure, which fostered a sense of equality and accessibility. However, since the COVID period, the hierarchy has become noticeably more layered. Senior titles appear to have become increasingly common, while career progression for many employees feels more challenging and less attainable. Every Tom, Deck and Harry is a Director now. Recognition for strong performance is another area that could be improved. Good work is often viewed as an expectation rather than something that is acknowledged or rewarded, which can impact motivation and engagement. Employee turnover also appears to be at a particularly high level at present, raising concerns about retention and overall employee satisfaction.

      avatar
      Autotrader Response
      1d
      Over the past couple of decades, we’ve worked hard to completely transform our workplace, so it’s good to hear that the shift has resulted in a much more respectful, supportive, and inclusive environment for you. We are genuinely passionate about celebrating our diverse culture, and to keep it a safe space for everyone, we have a strict zero-tolerance policy against bullying, discrimination, harassment, and sexual harassment. Hearing that you are now working alongside such a supportive and positive group of colleagues shows us we’re on the right track. We're also really pleased to hear that you value our benefits and that they add to your overall employee experience. We appreciate your constructive feedback on areas where we can still improve. To help us tackle these topics, we’ve just conducted an employee survey and are planning to discuss this feedback in upcoming Community Conversations, which we hope you will feed into.
      1.0
      29 May 2026

      Dedicated coworkers hindered by ineffective senior management

      Squad lead
      Recommend
      CEO approval
      Business outlook

      Pros

      The people at the coal are in general people that give there all and want their customer to succeed.

      Cons

      Senior management. To many are over promoted dinosaurs that have got to this position through time served and their face fitting rather than skill. You can see this by the frequency they are moved from team to team. You will be able to tell if your face fits in the business quite quickly, if it does’nt then you should move on as you’ll find to many blockers

      avatar
      Autotrader Response
      1w
      We have noted your feedback. Please feel free to bring these points to the upcoming community conversations, or discuss them directly with your community leaders or a member of the People team.
      Viewing 1 - 3 of 610 Reviews
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      ReviewsAutotrader reviews

      Glassdoor has 626 Autotrader reviews submitted anonymously by Autotrader employees. Read employee reviews and ratings on Glassdoor to decide if Autotrader is right for you.