BBVA Reviews

Only those in the inner circle from their home country, enjoy benefits, generous company perks. All others can expect to get the bare minimum standard treatment. Most of us never get ahead. There are old timers with 20, 30 years in the same position they were initially hired. Salary increases barely keep up with inflation. Very commonly your manager will surprise you on bonus day that your performance was subpar so NO bonus for you that year. This is so because bonus announcement is on the same day you get your evaluation, so you have no opportunity to defend your point of view. Since promotion criteria is based solely on your origin and being inside the circle, management is incompetent, unprepared, untrained, egoistical, simply horrible. Even externally hired managers tend to be incompetent. Company is pretty cheap. If you are a "commoner", don't spend a dime more than the bare minimum when they send you on business travel. You won't get reimbursed. Walk or take a bus if you can, don't take a cab. Top management from hq is also horrible. Spain is broke.

Upper management is stretched too thin in visiting branches - they don't see the day to day issues: too many huddles and report backs and not enough lobby management- especially when it's busy and there are multiple vendors in line with multiple transactions and a couple quick transaction customers who are stuck behind waiting. More effective lobby management to talk about other ways to deposit or to take deposits would help. Branch managers should not be putting office tasks like copying, filing on tellers who already have more than enough checks to order, change orders to fill, accounts to research for customers who resist online banking, all the day to day tasks to finish.