BCU Reviews

4.2

80% would recommend to a friend

(197 total reviews)
avatar

Mike Valentine

82% approve of CEO

70% positive business outlook

BCU has an employee rating of 4.2 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The BCU employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

197 reviews
1.0
13 May 2024

Culture swings

Recommend
CEO approval
Business outlook

Pros

Remote Commission unlimited No cell phone No weekends

Cons

Current management Newly separated from Baxter Pharm Company in disarray Morale super low Hiring freeze

3.0
4 Jan 2016

Great organization... if you avoid IS

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One of the most customer (member) focused organizations I've ever worked at. BCU's heart is in the right place and member focus is part of the culture, drives everything that they do. Great people, fantastic benefits, flexible work environment, plenty of opportunities to learn and contribute.

Cons

The IS department is plagued by absentee or hands-off management and the department is left flailing. Some people step up to try to lead, only to be stretched too thin, or marginalized depending on where they fall politically on that day. IS is re-orged every 6 months or so without addressing the real problems. To be fair, IS also the victim of a general problem with work prioritization at BCU, everything has to get done, everything is urgent, you can never say no. There there will never be enough resources to support that model at BCU or anywhere else. (There seems to be some progress made in this area recently.) Unfortunately the "boys club" culture is alive, well and cultivated at BCU. What is particularly heartbreaking is watching women attempt to make positive changes and suggestions only to be ignored or turned down (or marginalized as mentioned above), while men who make the same suggestions are taken more seriously.

3.0
4 Apr 2023
Recommend
CEO approval
Business outlook

Pros

They do reward hard work, which is nice. It's a "fun" environment for staff since Sr. Mgmt does everything they can to get themselves on the best places to work lists.

Cons

Unfortunately, they reward males that pretend to work hard. Only women who are truly talented are promoted, but often unqualified men who do little are also promoted. Sr. Mgmt holds Middle Management responsible when staff has complaints, and puts middle managers on "trial." They also hold middle management responsible for results, and not themselves.

Viewing 1 - 3 of 197 Reviews

Glassdoor has 228 BCU reviews submitted anonymously by BCU employees. Read employee reviews and ratings on Glassdoor to decide if BCU is right for you.