Does Baskin Robbins pay their employees well?

According to anonymously submitted Glassdoor reviews, Baskin Robbins employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Baskin Robbins. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Baskin Robbins?

63% of Baskin Robbins employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baskin Robbins 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Baskin Robbins?

Ice Cream Scooper (206) , Crew Member (193) , Cashier (118) , Server (85) , Shift Leader (70) , Cake Decorator (67) , Ice Cream Scooper and Cashier (51) , Sales Associate (43) , Manager (40) , Sales Associate/Cashier (40) , Assistant Manager (36) , Scooper (36) , Team Member (28) , Customer Service (27) , Shift Lead (27)

What are the pros of working at Baskin Robbins according to real employee reviews?

"Free ice cream at the end some shifts and free ice cream cake on your birthday" ((in 174 reviews)); "Flexible hours and scheduling." ((in 108 reviews)); "Coworkers are nice" ((in 85 reviews)); "Great people to work with that teach you a lot also" ((in 68 reviews)); "Fun work environment" ((in 49 reviews))

What are the cons of working at Baskin Robbins according to real employee reviews?

"low pay and not great" ((in 165 reviews)); "I had a bad manager" ((in 60 reviews)); "No benefits to regular staff that I know of at the franchise." ((in 30 reviews)); "Minimum Wage or Lower" ((in 21 reviews)); "Working for less than minimum wage, scheduling is a mess" ((in 20 reviews))

What are the top reviewed Baskin Robbins locations?

Bedok New Town , Clementi New Town , Singapore

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Baskin Robbins

Part of Inspire Brands

Baskin Robbins Reviews

3.7

63% would recommend to a friend

(2,092 total reviews)

Paul Brown

71% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.8

Work/Life balance

3.5

Culture and values

3.2

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Baskin Robbins has an employee rating of 3.7 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baskin Robbins employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

2K reviews

5.0

5 Apr 2025

Fun environment to work at

Service crew

Recommend

CEO approval

Business outlook

Pros

Everything is good, fun manager and all

Cons

Pay low, no bonus for full time

4.0

6 May 2024

Baskin Robins

Part time service crew

Recommend

CEO approval

Business outlook

Pros

The staff are friendly and the payment are on time

Cons

Need to stand long hours

3.0

17 Nov 2023

Pay

Part time crew member

Recommend

CEO approval

Business outlook

Pros

they are flexible and fun to work with

Cons

strict expectations on crew members

Viewing 1 - 3 of 2,092 Reviews

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Jobs at Baskin Robbins

Fast Food Crew Member