Does BaxterStorey pay their employees well?

According to anonymously submitted Glassdoor reviews, BaxterStorey employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at BaxterStorey. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at BaxterStorey?

49% of BaxterStorey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BaxterStorey 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BaxterStorey?

Catering Assistant (46) , General Assistant (30) , General Manager (18) , Chef (15) , Hospitality Assistant (14) , Supervisor (14) , Catering Manager (13) , Barista (12) , Chef Manager (12) , Head Chef (12) , Manager (10) , Sous Chef (8) , Assistant Manager (7) , Operations Manager (6) , Chef De Parties (5)

What are the pros of working at BaxterStorey according to real employee reviews?

"Great people to work with and constant opportunities" ((in 25 reviews)); "Good team and I got lots of hours but it was a zero hour contract." ((in 21 reviews)); "Good training." ((in 17 reviews)); "Friendly staff and flexible hours" ((in 13 reviews)); "Good work life balance there" ((in 11 reviews))

What are the cons of working at BaxterStorey according to real employee reviews?

"Pay is low and confusing" ((in 16 reviews)); "poor salary, average working hours," ((in 10 reviews)); "Long hours late and early starts" ((in 8 reviews)); "Minimum wage for starting roles." ((in 8 reviews)); "No benefits, most OMs especially thought they were better than most, I was micro managed." ((in 6 reviews))

BaxterStorey Reviews

3.3

49% would recommend to a friend

(468 total reviews)

Ronan Harte

62% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.2

Work/Life balance

3.0

Culture and values

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

BaxterStorey has an employee rating of 3.3 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BaxterStorey employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

468 reviews

4.0

2 Jun 2026

Free food and flexibility, but no growth opportunities

Catering assistant

Recommend

CEO approval

Business outlook

Pros

Free food, flexible hours, Payment on the correct day.

Cons

No chance of growth, lack of employee.

BaxterStorey Response

12h

Good Afternoon, Thank you for taking the time to leave your review, we are glad that you had a positive experience whilst working at BaxterStorey. Best Wishes The People Team

2.0

30 May 2026

Great teamwork.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good Team work and amazing colleagues.

Cons

Management's decison is inconsiderate and does not rely on employee's opinions

BaxterStorey Response

12h

Good afternoon, Many thanks for taking the time to provide us with some important feedback. We are of course always concerned when a member of our team does not have a positive experience. We would always encourage anyone who does have concerns to report these to either their Line Manager/Operations Manager or the People Team. BaxterStorey as soon as we are aware of any issues would manage these situations using the appropriate internal process and ensure a thorough investigation takes place. Any concerns that are raised are always investigated and managed to a conclusion. Therefore, I would encourage you to contact me at peoplesupport@baxterstorey.com and provide me with a number/email address and I will arrange for someone from our People Team to make contact to discuss your concerns in more detail. Kindest Regards The People Team

2.0

29 May 2026

Supportive coworkers but challenging management and turnover

Catering assistant

Recommend

CEO approval

Business outlook

Pros

Kind co workers Easy to get day off Quick employment process Good weekend pay

Cons

High turnover Poor management Stressful probation

BaxterStorey Response

12h

Good afternoon, Many thanks for taking the time to provide us with some important feedback. We are of course always concerned when a member of our team does not have a positive experience. We would always encourage anyone who does have concerns to report these to either their Line Manager/Operations Manager or the People Team. BaxterStorey as soon as we are aware of any issues would manage these situations using the appropriate internal process and ensure a thorough investigation takes place. Any concerns that are raised are always investigated and managed to a conclusion. Therefore, I would encourage you to contact me at peoplesupport@baxterstorey.com and provide me with a number/email address and I will arrange for someone from our People Team to make contact to discuss your concerns in more detail. Kindest Regards The People Team

Viewing 1 - 3 of 468 Reviews

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Jobs at BaxterStorey

CATERING ASSISTANT (PART-TIME)

STADIUM AND EVENTS SUPERVISOR

BaxterStorey

BaxterStorey Reviews

Ratings by category

Reviews by job title

Free food and flexibility, but no growth opportunities

Great teamwork.

Supportive coworkers but challenging management and turnover

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