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Bay State Community Services

Engaged employer

Bay State Community Services Reviews

3.5

61% would recommend to a friend

(71 total reviews)
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Daurice Cox

87% approve of CEO

53% positive business outlook

Bay State Community Services has an employee rating of 3.5 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bay State Community Services employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

71 reviews
5.0
17 Nov 2025

Good job

Recommend
CEO approval
Business outlook

Pros

Working as a Youth Advocate at Bay State Community Services offers a dynamic and fulfilling professional environment rooted in collaboration, growth, and purpose. As an employee, you become part of a respected organization known for its commitment to equity, trauma-informed care, and community impact. Bay State fosters a supportive workplace culture that values staff development, encourages innovation, and provides meaningful opportunities to build skills in advocacy, crisis response, and case coordination. Employees benefit from strong team-based support, ongoing training, and the chance to contribute to a mission-driven organization that invests in both its clients and its workforce. It's a role that not only builds your professional toolkit but also connects you to a broader movement of social change.

Cons

It can be stressful and draining emotionally if your team isn't strong around you

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Bay State Community Services Response
6mo
Thank you for your review of your employment with Bay State Community Services. You are a valuable team member, and we are happy to hear you are having a positive experience!
4.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

-Very meaningful work, clients are wonderful

Cons

-Lots of travel and driving to meetings with clients all over the county

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Bay State Community Services Response
6mo
Thank you for your employment with Bay State Community Services. We are glad to hear that you found the work meaningful and enjoyed working with our clients. We wish you well in your future endeavors.
3.0
14 Aug 2025

Depends on who you are and where you work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (even for part-time) start day 1, some good coworkers, lots of opportunity, decent supervision

Cons

not great pay overall, colorblind racism EVERYWHERE (but maybe that's just Boston?), some awful coworkers, weird rules that sometimes make no sense, commuting to to 4 locations is not great

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Bay State Community Services Response
8mo
Thank you for your honest feedback. We're glad to hear you’ve found value in our benefits and opportunities for growth. We take concerns around equity and inclusion seriously and are committed to listening, learning, and improving. Your input helps us reflect on how we can better support all staff and create a more inclusive workplace.
Viewing 1 - 3 of 71 Reviews

Glassdoor has 76 Bay State Community Services reviews submitted anonymously by Bay State Community Services employees. Read employee reviews and ratings on Glassdoor to decide if Bay State Community Services is right for you.