Does Baystate Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Baystate Health employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Baystate Health. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Baystate Health?

54% of Baystate Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baystate Health 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Baystate Health?

Registered Nurse (65) , Registered Nurse, BSN (25) , Patient Care Technician (13) , PCT Patient Care Tech (8) , Patient Service Representative (8) , Manager (7) , Medical Assistant (6) , Mental Health Counselor (6) , Nurse Practitioner (6) , Resident Physician (6) , Analyst (5) , Certified Nursing Assistant CNA (5) , Patient Transporter (5) , Phlebotomist (5) , Physical Therapist (5)

What are the pros of working at Baystate Health according to real employee reviews?

"Good benefits and lots of resources" ((in 55 reviews)); "Good managent with good pay" ((in 45 reviews)); "Good people but they will not pay my bills" ((in 27 reviews)); "I have had the chance to get to know some great coworkers and make some friends." ((in 23 reviews)); "Great team to work with." ((in 14 reviews))

What are the cons of working at Baystate Health according to real employee reviews?

"Cruel Senior Leadership" ((in 17 reviews)); "Low salary over worked staff" ((in 11 reviews)); "Bad parking" ((in 9 reviews)); "Example 5) A manager made everyone sign an HR paperwork that forbids any aggressive behavior while they were the most aggressive person in that hospital." ((in 8 reviews)); "Upper management is aware of this issue but nothing was done about it." ((in 7 reviews))

What are employees saying about Baystate Health redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Baystate Health redundancy and their outlook for job security at Baystate Health in 2026.

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Baystate Health

Baystate Health Reviews

3.1

54% would recommend to a friend

(618 total reviews)

Peter D. Banko

13% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.6

Career opportunities

3.4

Work/Life balance

3.4

Compensation and benefits

3.0

Culture and values

2.8

Senior management

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

618 reviews

2.0

11 Mar 2017

An entity in sad decline

Staff rn

Recommend

CEO approval

Business outlook

Pros

Great coworkers, professionally challenging in a good way. Great patients that make your day, every day, when you feel youhelped contribute to their ability to regain their health. Middle managers, at least in my experience, often good people given impossible tasks. Some limited financial support for education, though much diminished from past benefits. Great diversity of professional settings and opportunities for nurses.

Cons

Top-heavy with C-suite management who continue to pay consultants to figure out what's missing when just plain treating employees with more respect, dignity and caring would do the trick for free.

1.0

17 Aug 2017

What Happened to Baystate?

Analyst

Recommend

CEO approval

Business outlook

Pros

Great teams. Great co-workers. High pay.

Cons

Benefits keep getting cut. Employees keep Health New England afloat with outrageous insurance costs. Senior management is absolutely clueless. Like Dilbert, only worse.

1.0

3 Sept 2016

Disorganized and out of touch

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Coworkers are supportive and we work hard together to get the work done and keep our group's morale up.

Cons

The environment is toxic. Benefits continue to be cut more and more. Morale gets lower every time a cut is made. Zero communication with employees. We have more work piled on us with less resources and less man-power in which to do it.

Viewing 1 - 3 of 618 Reviews

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Jobs at Baystate Health