BenefitHub Reviews

3.8

58% would recommend to a friend

(42 total reviews)

Seif Saghri

80% approve of CEO

65% positive business outlook

BenefitHub has an employee rating of 3.8 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BenefitHub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

42 reviews
1.0
23 Jul 2021

Very Toxic Workplace

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Being able to work with Fortune 500 and Fortune 100 companies - Global company with employees all over the world

Cons

- People within the company can be very cliquey - They hire and promote people who are not qualified - the leadership is clueless to what’s really happening within the organization - If you have an issue with a coworker, they will do nothing about it

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BenefitHub Response
4y
Thank you for your feedback. We are certainly disappointed to learn that you feel your experience as a BenefitHub Team Member has been less than ideal. We can assure you that we take all complaints very seriously and they are investigated thoroughly. We also feel that our in-depth promotion approval process ensures all promotions in the organization are substantiated, and well deserved. In regards to your comment regarding our Leadership Team’s awareness, we utilize third party anonymous employee engagement surveys to create an open avenue of communication for all BenefitHub Team Members to share their feedback. While there are always areas for any company to reflect upon and improve, we feel that our scores consistently reflect an extremely happy team. Though this anonymous review is listed as from a former employee, if you are interested and willing, we would really appreciate the opportunity to discuss your experience so we can address any concerns you have to our group HR email address.
5.0
18 Apr 2022
Recommend
CEO approval
Business outlook

Pros

I think that's the first company where I felt at home. The people are great and I was really lucky with my manager. It's a rapidly growing company, so it's probably not for people who want to sit and do the same things year after year. But start making the difference - and you'll get noticed and rewarded fast! They are really flexible and they will do their best for you to feel comfortable. I didn't notice much politics in the company. Everyone is willing to do their jobs and accept responsibility. Everyone is friendly and willing to help. The climate is warm and informal.

Cons

As I said, it's a rapidly growing company with the typical pains that such companies have. It's a bit mercurial, so expect the things and the nature of your job to change from time to time. Make sure your mind can embrace the complexity of the business. Don't expect manuals and procedures that will explain you everything and that you'll simply need to follow.

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BenefitHub Response
3y
Thank you for your timely and relevant feedback. We can only grow and improve by listening to the feedback of our current and former team members. At BenefitHub the leadership truly values this feedback and tries to take action to improve the things we learn. We constantly strive for an inclusive, exciting, and fun culture for our team members. We appreciate the time you took to give us a review and will make sure to share the feedback you have provided on setting expectations, creating a culture of inclusion and accountability and improving our SOP process.
1.0
6 Jul 2022

Worst Experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At the time, free food on Fridays. Work-life balance was ideal.

Cons

Lack of leadership, no training was provided, managers were completely unprofessional (women were looked at as objects), absolutely disorganized, toxic environment, couldn’t trust and the micro-aggressions were beyond. Management had big egos for a company that is utterly laughable. Surprised that it’s still up and running.

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BenefitHub Response
3y
Dear Former Employee, Thank you for taking the time to write a review. It’s certainly been many years since we had free lunch on Fridays and are glad you enjoyed that benefit. We still order lunch for our employees who decide to come into the office, and we are certainly proud of the work-life balance/flexibility we offer our team. Because so many of our team members are now working remotely, we have also added team-building activities and opportunities to bring the workforce together to continue to build camaraderie and keep people engaged. Of our total promotions over the last 12 months, 67% of them were females. Our Leadership team is comprised of 35% women and 49% of our employee population is female (we are so grateful for each and every one of them). With this in mind, our percentage of women is actually higher than average for a technology company. Forbes reports as of 2020 women held only 25% of jobs in tech companies and less than 28% held leadership positions. Our Chief People Officer is a female, ensuring we maintain the highest standards for gender equality. We also have a female member of our leadership team who departed the company and actually returned a couple of years later. We now perform a semi-annual employee satisfaction survey and our overall scores are very high and suggest the vast majority of our team members are very happy with our leadership team and the direction the company is going. We are actually very proud to have seen growth even during COVID when many companies were struggling. Training has come a long way and we now utilize a learning management system for our training. Additionally, our product management and software project management team have done an incredible job of redefining our product life cycle process, and we feel confident that we are well on our way to achieving our long-term company goals. If you are interested and willing to share your experience, we are always willing to learn, please contact us at HR@benefithub.com.
Viewing 1 - 3 of 42 Reviews

Glassdoor has 46 BenefitHub reviews submitted anonymously by BenefitHub employees. Read employee reviews and ratings on Glassdoor to decide if BenefitHub is right for you.