Bitso reviews about "compensation"

Managers without experience, bad communication between tech and product areas, and layoffs due to crypto instability.

I got layoff for absolutely no reason. Super unstable job - One day we are all cheering and the other we are all crying because of a Crypto Winter, which no one can control. Better pray that the Crypto market keeps growing. Horrible management of priorities and work balance - People need to work on weekends and late hours because of projects that are due in 1 week, leaving other important tasks on hold. Very stressful - Constant change of providers, projects, laws and internals managements (layoffs) due to the unstable nature of Crypto. This requires extra work because a Government requires "X" info from Bitso; banks requires "X" info from Bitso; new Crypto law requires "X" from Bitso. Guy "X" was layoff so you will do his job. Some of these require a new flows/designs from scratch in a short period of time for Bitso to remain legal. You can imagine... Holidays - Policy of flexible paid time is subjective. Is true you can go on vacations whenever you please, but you feel morally guilty to leave your colleagues with all that work or you wanna show that we are hardworking, so you don't take them. In a year, got 2 national holidays (other national holidays I was working, including working on weekends) and was layoff before my first official holiday with all expenses to be paid, which bring us to... Be Human - No real feedback is given. You have feedback sessions from colleagues and managers to talk about the current status of our work. Even though, the feedback from colleagues and managers is positive, you still get layoff with no warning. They just decide to layoff if things get bad. There's no empathy and honesty. None of these decisions are reported to you in a timely manner to prepare you for the future (with bills to pay, loans, cars etc). Crypto 20% down in one day? Let's see who is more expendable to layoff this month... Compensation - Below average. If you use some benefits like health insurance, mental platform and any other membership, its becomes average. Employee stock program - You have the option to buy a stock for "X" price (yes you have to pay). But since it's a privately held company, who are you going to sell that stock to? In the stock market? It's not listed there... There are 3 scenarios: Another company wants to acquire Bitso (and your stock) and pays for it; someone in Bitso wants buy it back from you or Bitso is listed in the stock market and you can sell it to the public. Until then, your stock value would decrease/increase until one of those things happen...Is it worth it? Conclusion - The core of the company are the engineers. I would say that they are the ones with the "safest" position and people who are already working there for plus 2-3 years (If you make there). The rest is likely to last less than 1 year. Would not recommend if you wish for a stable job. Maybe it's the future, maybe it's not. No one can tell. Career opportunities: If you make it above 1 year, there's a chance. Culture and values: Null. They don't care about their principles - Human is above, Drive chance: Better work 18 hours and pray it works. Bold honesty: Null. positive feedback, yet you are layoff. Be an owner: Basically is "Good luck working by yourself" since everyone is busy, no one can help you. Diversity and inclusion: Self proclaimed worldwide remote company with people still currently working somewhere around the globe, yet they layoff (almost) everyone outside of latim america (I wonder why?) They want to make the diversity be 95% latim america? Senior management: Null. They will throw you some companies meetings regarding the status of current projects but in reality is more deep and they will not tell you the full story. Work life/balance: No more comments needed.

Leadership direction changes frequently, often driven by shifting priorities rather than a clear long-term vision. The company tends to be risk-averse for a crypto organization, with a stronger focus on replicating traditional fintech models rather than innovating in the space. Work-life balance can be difficult to maintain, with an underlying expectation of constant availability. Performance reviews can feel demotivating, as there seems to be a pattern of placing employees in lower ratings, which impacts morale. I've also observed a noticeable number of employees taking extended breaks after leaving, which may reflect burnout.

- Constant change in processes - Bottleneck between teams - Work / life balance

Fast paced (this is not necessarily a con for some people) and as any typical startup, a bit disorganized. Ever changing priorities that we must keep up with.

- Lack of planing and assertive strategy to grow - Leaders are too Juniors to lead a high performence team - Volatility of the Crypto Market - Everything is always changing - Communication