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Blue Compass RV

Is this your company?

Blue Compass RV Boerne reviews

2.9

Be the first to recommend this company

(2 total reviews)
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Jon Ferrando

Not enough data to show CEO approval

Reviews by job title

2 reviews
4.0
24 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Excellent team, higher flat rate hour opportunity than other local dealerships.

Cons

Short sighted management and politics/favoritism determining job distribution

1.0
26 Jul 2024

Truth be told

Recommend
CEO approval
Business outlook

Pros

Unfortunately there is not a lot of pros in this industry or with this company in this particular field.

Cons

This is a company focused primarily on financing. They make their money from financing and do not care for the service of RVs in their treatment of the men and women who deal with all the issues. When numbers are low upper management asks techs to lie, cheat and steal to make up for loss of revenue. You are asked to find "issues" or make them up in order to acquire more warranty or customer pay hours. Customers issues are not fixed, they are simply slap some paint on the pig and get it out. The service and sales teams are given tools (computers, phones, printers, etc) in order to complete their jobs fully. The techs are given a baseball hat and a few work shirts/tshirts. All tools, safety equipment, footwear, etc in order to do daily tasks the techs must be supply all their tools. Upper management has too much control on labor hours, as they can decide if and when you get paid for "x" job. They can also back flag your work at any time. What I am getting at is this company has zero corporate structure for their techs and see's them as replaceable.

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Blue Compass RV Response
1y
Thank you for sharing your experience with us. We're sorry to hear about your concerns, and we take feedback like this very seriously. It's important to us that all of our technicians, feel valued and supported. Your comments about the challenges in the service department and the treatment of staff are not reflective of the standards we strive to uphold. We are committed to addressing these issues and working towards improvements in these areas. If you would like to discuss your experience further, we welcome the opportunity to learn more and take steps to make things right. We appreciate your time with us and your contributions to the team.

Glassdoor has 188 Blue Compass RV reviews submitted anonymously by Blue Compass RV employees. Read employee reviews and ratings on Glassdoor to decide if Blue Compass RV is right for you.