The management at Bond Pro is a classic case of people who having been a part of a successful venture in the past wrongly attributing that success to themselves and placing blame for any failures on everyone around them.
There is little training or direction, and ever-changing requirements from management that must be incorporated and adapted to immediately. If the requirements cannot be met immediately, employees are expected to "make up" for it by working nights and weekends.
Passive-aggressive bullying management styles persist throughout all areas of the company. For example: a manager will speak on the importance of work / life balance and how everyone needs to determine it for themselves and then will leave the meeting, change the requirements for something being worked on that “needs” to be implemented “right away” and then require weekend work to achieve it.
Deadlines are arbitrarily imposed and when challenged the impossibility of them is explained as a necessity. When the deadline is inevitably missed management places the blame on the workers, changes deadlines and often doesn’t communicate the changes keeping everyone in a frenzied, high-stress state.
Bonuses are used as carrots on a stick. The promise is the carrot always just out of reach, the reality is the stick.
Expectations are communicated in a double-sided way that prevents understanding of how to achieve success. For example, tell people they are empowered to make decisions but then complaining and undermining the decisions they make.
Constant smoke and mirrors, saying things that are intended to mislead while usually (though not always) avoiding outright lies, leading to a confusion and mistrust.
Management talks like a modern development company in areas such as work / life balance, agile development, scrum, valuing employee contribution, collaborative working environment, employee empowerment and open-door policies while not actually practicing them
