Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      BrightWave

      Is this your company?

      BrightWave Reviews

      Compare reviews

      4.1

      94% would recommend to a friend

      (22 total reviews)
      avatar

      Simms Jenkins

      93% approve of CEO

      70% positive business outlook

      Ratings by category

      4.5

      Culture and values

      4.2

      Compensation and benefits

      4.1

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.4

      Diversity and inclusion

      BrightWave has an employee rating of 4.1 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The BrightWave employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      22 reviews
      5.0
      6 Nov 2017

      Refreshing For An Agency

      Front end developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Most agencies I've worked with are cut throat and don't really take care of their employees. This is not the case for BrightWave. They actively ask for input and take every step possible to make our lives easier while still pumping out work. Outings - they take employees out on half day outings every once in a while and they're a lot of fun. So far I've gone to top golf and ponce city market. Beer On Tap - I've worked at companies who claim they're friendly to drinking some beer but this company really embraces it. It's not like people are getting drunk or anything but in agency life it can be stressful so the ability to have a judge free 4:00pm beer on a stressful day is awesome. Passion - this place is full of people who are passionate about email. You'll rarely find somebody who just coasts by. Everybody (mostly) is pulling their own weight and they're here to do a good job. They also strive to be one of, if not the, top dog in the email field which is pretty cool. Set your standards high and it will trickle down. People - so far I'm a fan of most of the people I work with. They've done a great job hiring people who really contribute to the company. HR - probably the best HR experience I've had in a company. One on one meeting when I got hired was a great experience and Quinn made sure I understood everything before we finished up.

      Cons

      Growth - because this company has grown so much there are a lot of pains that come along with it. Old ways don't work so well anymore so there's always room for optimization / doing things differently. Challenging Work - this work is very challenging and time is tight so there's pretty much no room for error and when you do you have to stay to make sure things are taken care of. The positive side of this is that you are inclined to learn things the right way. Work load - I'd say the biggest part that differs from most other companies is the work load. I'm pushed to the limit most days and almost never have a chance to take a breath. That's pretty typical of an agency though.

      avatar
      BrightWave Response
      8y
      Thanks for the thoughtful and detailed feedback. On the pro's, I very much agree with everything you say. I think the people and the type of work we are trying to push really makes this place a unique and creative problem-solving environment. Quinn and the team work hard to ensure we onboard new folks to the family and make them feel welcome, so thank you for the shout-out to that team. On the con's, you are right, we have grown a lot and are changing how we do things very quickly, however that comes with some trial and error as we establish new operating models at our new scale level. I think as we find our new footing, so will the quick turns and emergencies reduce. We are also back in an aggressive hiring phase, so the added headcount will likely help get the work/life balance back to where we all want it. Thank you again for the helpful feedback for new folks looking at us and for the management team to continue paying attention to specific areas. Raj Choudhury, President.
      5.0
      22 May 2019

      BEST job EVER

      Hybrid designer/developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, supportive to you learning new things, everyone has a voice, great recognition of achievements, great atmosphere to be creative, and very empathetic employees.

      Cons

      Long hours if you let yourself get behind

      avatar
      BrightWave Response
      7y
      Thanks for the review, we appreciate all the positive sentiment and also think we have a pretty special work environment and culture. We strive for a work-life balance, and hopefully, that's reflective of the many benefits and the flexibility we provide, that's not to say we sometimes have to push some long hours from time-to-time to ensure success for our clients. At the end of the day, we fight as a team to push great work and results. Thank you for your review.
      5.0
      22 Aug 2017

      Special & Unique Agency - Best Job Yet

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Best in the agency world at email -smart, hard working & fun people -great brands to work on & they depend on us -a lot of growth opportunities as we get bigger -laid back and flexible work environment with emphasis on work life balance. Family before clients is new to me -leadership is really open about all agency details-- worts and all. New to me here too. -Strong benefits, perks and fun team and outings far beyond what a similar company may offer.

      Cons

      -some deer in the headlight as we continue to grow -fast paced culture that is sink or swim (not a con to me but could be to others) -lack of clarity at times on who owns what, roles -resources have been a challenge in past but we have hired a lot of people recently so hopefully no issues in getting clients what they need

      avatar
      BrightWave Response
      8y
      Thank you for the review. Yes, we believe we have the talent and innovative drive to truly become the best email agency. We are already far along this journey and I'm confident our growth and more importantly our talented people will push us to the top of the industry. As we've grown rapidly, we've had to adjust quickly and that's not always easy. Agencies like ours have to constantly reinvent how we operate and evolve, providing as much information/communication to the team only helps the people in this company create new ideas that can better the entire organization. Please keep talking to the management team and help us build a great agency.
      Viewing 1 - 3 of 22 Reviews
      Related searches: BrightWave jobs | BrightWave salaries | BrightWave benefits | BrightWave interviews
      ReviewsBrightWave reviews

      Glassdoor has 26 BrightWave reviews submitted anonymously by BrightWave employees. Read employee reviews and ratings on Glassdoor to decide if BrightWave is right for you.