Reviews by job title

30 reviews
1.0
19 Feb 2024
Recommend
CEO approval
Business outlook

Pros

1 - Team members, we at least care about each other and a few good "LEADERS" 2 - holiday hour - NEED IT TO RECHARGE 3 - Ok 1st job (short term) 4- Team member Talk to each other 5 - one day I'll be gone 6 - ...... Well that's a problem, cant think of a 6th

Cons

1- Butlins it's having ZERO! mental health Awareness, the support and understanding of mental Health disabilities is absent, I and many other have discover Butlins DOES NOT PROVIDE PROPER TRAINING TO IT'S LEADERS or team. and this result a major mistake happening. with only 2 or 3 people actually having any understanding at all those with mental health issue MUST stay clear, I have seen them enclose someone having a meltdown in a small area or surrounding them with security (clear not properly trained), I personally have felt the effect of sensory overload as a result of music playing FAR to loud even for a Bar, they Constantly use of Trigger words and Phases, quote “Calm down” “you got to stop doing having this” “YOU’RE A PROBLEM” 1A - (Critical Issue) They have intentionally made the work environment far more Hostile to those with disabilities all the blind need for more Profits and CEO/Manager Bonuses this has caused great harm to a friend. This is then followed up by Bosses telling us team members not to worry about the other Team members. 2- TEAM MEMBER PLUS PLUS IS An INSULT, you BASICALLY SAYING that the people that already do Accom and bars you don't deserve a liveable wage Unless you’ll focus on nothing, but you work life, as you be finishing a 1am to be back in by 9am if you lucky And the BIG weekend Are tiring for the Teams in venues that only do 6 hour shift, let alone the multiple time I’ve work 10+hours with no break on these weekends 3 – Poor following of the Data Protection act, (from a follow team member who found out they screw up their records and gave them the home address of another team member 4 - the blatant dis-regard for team wellbeing and team safety 5 - The blatant dis-regard for Guest wellbeing and Guest safety 6 - badly trained managers/ ”leaders” – Boss Mentality 7 – Common excuse for their actions is "well it’s a stressful environment" news flash (got from an expert) the company has an obligation to NOT intentionally aggerate the typical stress level of the workplace ie knowing/intentionally running event under-staffed, not providing Proper Required breaks (20minS UN-INTERUPPTED!!!!!!) 8 - "Overworked" 9 - "business overall outlook" 10 - "out of touch leadership / CEOs" 11 - "lack of appropriate equipment" 12 - the inability to realise some people have had training outside of the company AND HONESTLY IT CLEARLY BETTER THAN THE COMPANY TRAINING 13 - the blatant use of training and guidance design to force the most out the staff ( eg noroviruses outbreak that was in the new, Butlin’s was lying through it teeth and thought no-one would notices FUNNY Butlin's did that with covid to ) 14 - "Chaotic workplace" 15 - "LAST minute" 16 - "only cares about its shareholders”. 17 - "stressful money driven centrally operated" - accurate 18 - "treats staff like slaves" - when I read this, I thought well that why min wage is so low, Butlins controls the wage so by paying the min it forces team to work longer hours giving Butlins just what it needs at minimum cost and Max Profit. 19 - Promote having Rude aggressive guest and dangerous drinking and behaviour (even push incentives like selling the most shots for a £10 gift card) 20 - A blatant lack of respect for our owners, They pretended to listento them and then half A***ing giving them what they ask for. 21 - alienating loyal owners who have families (big weekends) and thus the team member for a formed loyalties with them aswell 22 - lack of security vs number of guests in area 23 - "awful working conditions" – too much to describe. 24 - "Unprofessional" 25 - Blatant disregard for building conditions - LECKS EVERYWHERE even flooding AND HAVE BEEN FOR OVER 5 YEARS – Please fix the TENT 26 - total ignorance of electrical safety leading to team getting shocked 27 - Electrical safety practice be disregarded ( IF THE ELECTRICS IS WET YOU TURN OFF THE POWER , not, for example, clean up the flooding a replace the light fitting and call it down the cable are still wet dam it and in the same area, any bad down poor has rain water running down right next to the fuse box aka Fire Risk 28 - team member are ALWAYS telling leader when something is up and it just get blown off, 29 - pay minimum but expect above and beyond and doesn’t like it when someone works against that or to quote what was said to another Adhd friend by 2 of his leaders “you course a problem by acting up and the other are seeing you doing it and are doing the same now” – this was apparently in regards to the team just finishing sitting down for a ”team talk” and right at the end when they all think its done only then telling the team to go on to enough venue to “help out” – even those according to one the few good leads who didn’t expect out team to help, that our leaders knew about the problem for HOURS! 30 - "destroy any hope or faith the team member had”. 31 - "expect to handle the workload of 3 or 4 people”. - bet you thought it would be down by now NOPE 32 - "NOT LISTEN TO" - i 2nd 3rd 4th and 5th this 33 - doesn't know how to thank the team 34 - "only standard pay yet expects to work, in risky environments, long unsocial-able hours, and bank holidays" 35 - Promises broken 36 - "HIGHER MANAGEMENT DONT CARE" 37 - billies bulletin's loved so our head in the venues for a photo op to pretend they are part of the team, funny how they are never around when you need help. 38 - "breaks get forgotten", (“I have personally work 12 hrs in a tent with no break”) 39 - "TOXIC workplace" - if in the "click" you get away with anything 40 - un able to follow basic schedules 41 - DOESN'T PAY FOR HOURS WORK - love to round up or down start finish times 42 - NOTES EARLY FINSHES DUE TO SICKNESS AS UNPAID SICK - FROM THE GOV SITE - "SSP is paid when the employee is sick for at least 4 days in a row (including non-working days). """"""You cannot count a day as a sick day if an employee has worked for a minute or more before they go home sick"""""""." 43 - Cause harm to its whole Team 44 - claims won’t pay team members that fail to clock in or out while not fixing what needs fixing 45 - BURNING OUT ITS TEAM MEMBERS - see team member plus, hell don’t even the Basic role are a strain. 46 - risking the wellbeing of vulnerable individuals - NEED I GO ON BECAUSE I CAN - 47 - B-serve (We like b-serve honestly cos we can interact with the families) BUT not when you can keep the tables in to correct places or when you can move between them because you had the fit that extra row in ( ITS DANGEROUSE DAM IT ) 48 - LYING to everyone - team, the news, the media, to inspectors 49 - poor food hygiene standards 50 - not enough storage, 51 - cramp enclosed workspaces. 52 - risk to speck one’s mind - only reason we are because we have given up and just want It all to end (not alone there) 53 - triggers depression. 54 - has Made others "want/feel need to unalive”. 55 - "corporate 1% mentality" – only the Shareholder, CEOs, and rich friends’ matter 56 - doesn't understand mental triggers. 57 - Butlins HAS Severely harmed many of us mentally and psychically – this has even been a shock to our doctors. 58 – WE’VE TOLD THEM ALL OF THIS BEFORE, but “negative” team surveys get ignored. 59 - poor leadership priorities - mess over two area to prop up 1 now you have 3 in need of help. 60 - not willing to take the steps that will make people actually think that a worthwhile job I’ll work there. 61 - some are here because their desperate and Butlin's uses that. 62 – EXTREMLY poor work life balance. 63 - Butlin's expect its team to put work first (life revolves around work) 64 - doesn't reward its team despite ALL their hard work and the amazing profit that come as a result. -reward example pizza party, once a year team party (work by team members) 65 - bring out the worst in people 66 – to quote the Bar Manager, “if you not happy working here no one is making you stay” how dear you! That quote is a clear disregard for those who can’t just walk out of one job and find another and we all need to work

1.0
7 Aug 2024

You only earn Trauma there

Recommend
CEO approval
Business outlook

Pros

Friendship with people on the same position like you

Cons

-menthal abuse -overload work -small pay compare to the work -missing or wrong payments -HR its the worst and wont help you -you have no voice -forget about emergency day off -favourizm Managers are corrupt. Physically i mentally this place will exhaust you.

4.0
20 Feb 2024

.

Recommend
CEO approval
Business outlook

Pros

GoodOvertimes available nearly all year

Cons

Low salary, undereducated managers, slow processes

1.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

If there was more training for managers maybe they would think twice before bullying people to try and make themselves feel important. Anxiety attacks and headaches now stopped.

Cons

No one should have to endure being targeted from new management trying to make a point. Being gay isn’t a crime and nothing to do with anyone. Was made very ill and made to feel sick to the stomach knowing he would never let up until I was gone. A job I loved turned into a nightmare because of this hateful man. People like him should never be in charge of anything or anybody. The lovely guests actually put some lovely things about me on line and I was very touched. I suppose that’s why he went so full on to try and make me look bad. What the guests thought of me is far more important to me than his opinion.

1.0
14 Aug 2024

Don’t do it

Recommend
CEO approval
Business outlook

Pros

There are no pros unless you enjoy being stressed being shouted at and being made to let out rooms that have known problems

Cons

The senior business managers care about nothing except lining their pockets at the expense of the team and their paying guests

3.0
3 Apr 2024

Decent

Recommend
CEO approval
Business outlook

Pros

The people you work with are wonderful most of the time

Cons

Can become stressful very fast Some managers need retraining Very controlling workplace cliques run rampant in here

1.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Free food Kind team members

Cons

Rude managers Spotty paychecks No overtime pay Rude customers

avatar
Butlins Response
1y
Thank you for sharing your feedback with us. We're delighted to hear that you had the opportunity to work with kind people! We also regret that other aspects of your experience didn't fully meet your expectations. We’re committed to fostering a happy, supportive, and inclusive work environment, and we truly value the insights of both our current and past team members. If you’d like to provide more details, we’d love to hear from you. Please feel free to reach out to us at careersatbutlins@butlins.com
1.0
12 Apr 2025

Swimming with Sharks

Recommend
CEO approval
Business outlook

Pros

Not many that come to mind. Starfish Quay parties are good.

Cons

Team leaders and venue managers are bullies. You're forced to work longer hours then you're contracted for. Everything is old and shabby (but not chic) staff accomodation is especially poor. Loads of boozing and drug use despite Butlins claiming to be strongly against it. I'm guessing the only reason people come is because it's cheap. I'm only here because I couldn't find anything else, as is the case with many workers.

avatar
Butlins Response
1y
Thank you for sharing your feedback with us. We regret that aspects of your experience haven't fully meet your expectations. We’re committed to fostering a happy, supportive, and inclusive work environment, and we truly value the insights of both our current and past team members. If you’d like to provide more details, we’d love to hear from you. Please feel free to reach out to us at careersatbutlins@butlins.com
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