Does Cabot Credit Management pay their employees well?

According to anonymously submitted Glassdoor reviews, Cabot Credit Management employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Cabot Credit Management. This rating has been stable over the past 12 months.

How satisfied are employees working at Cabot Credit Management?

66% of Cabot Credit Management employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cabot Credit Management 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Cabot Credit Management?

Customer Consultant (19) , Complaint Handler (5) , Manager (5) , Consultant (4) , Data Scientist (4) , Team Leader (4) , Case Manager (3) , Complaints Handler (3) , Customer Service Agent (2) , Decision Science Manager (2) , Senior Data Scientist (2) , Strategy Analyst (2)

What are the pros of working at Cabot Credit Management according to real employee reviews?

"Nice people to work with" ((in 18 reviews)); "Friendly staff" ((in 5 reviews)); "8 Week Training ( Not chucked in the deep end)" ((in 5 reviews)); "Great Community and Colleagues." ((in 5 reviews)); "Benefits are good." ((in 5 reviews))

What are the cons of working at Cabot Credit Management according to real employee reviews?

"Management are awful." ((in 10 reviews)); "Senior management is scared of Exec and board." ((in 5 reviews)); "They are obviously biased and bullying towards any junior staff who they may have a dislikening to." ((in 5 reviews)); "Bully culture" ((in 4 reviews)); "Communication about those changes is not always forthcoming" ((in 4 reviews))

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Cabot Credit Management

Part of Encore Capital Group

Cabot Credit Management Reviews

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3.4

66% would recommend to a friend

(145 total reviews)

Craig Buick

68% approve of CEO

58% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.5

Work/Life balance

3.3

Culture and values

3.2

Senior management

3.2

Compensation and benefits

3.1

Career opportunities

Cabot Credit Management has an employee rating of 3.4 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cabot Credit Management employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

145 reviews

5.0

1 Jan 2026

Dynamic and Varied Role

Digital customer services executive

Recommend

CEO approval

Business outlook

Pros

Not too fast paced but still varied and dynamic, and fulfilling when nurturing meaningful relationships with customers to support with their finances

Cons

Could feel repetitive to some

5.0

15 Jan 2024

Gente muy senior

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Puedes aprender mucho, gente brillante

Cons

Ambiente muy serio, gente senior

5.0

4 Oct 2023

Good company

Director

Recommend

CEO approval

Business outlook

Pros

Good management team and vision

Cons

Benefits not that flexible compared to other businesses

Viewing 1 - 3 of 145 Reviews

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Dynamic and Varied Role

Gente muy senior

Good company

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