Does Cafcass pay their employees well?

According to anonymously submitted Glassdoor reviews, Cafcass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Cafcass. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Cafcass?

30% of Cafcass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cafcass 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Cafcass?

Family Court Advisor (9) , Family Court Adviser/Social Worker (5) , Business Services Officer (4) , Social Worker (3) , Administrative (2) , Guardian (2) , Senior HR Assistant (2) , Service Manager (2)

What are the pros of working at Cafcass according to real employee reviews?

"Knowledgeable and dedicated colleagues." ((in 5 reviews)); "The team are fantastic and highly motivated ." ((in 4 reviews)); "Good people on the floor." ((in 4 reviews)); "Flexible / hybrid working; excellent pension and some other benefits" ((in 3 reviews)); "Good benefits" ((in 3 reviews))

What are the cons of working at Cafcass according to real employee reviews?

"Managers are brutal when giving feedback and don't know how to manage teams." ((in 7 reviews)); "The management is an oppressive structure and they are not supportive." ((in 7 reviews)); "Pay is not competitive with similar companies" ((in 3 reviews)); "Poor Progression Opportunities" ((in 3 reviews)); "Little work/life balance" ((in 3 reviews))

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Cafcass

Cafcass Reviews

2.8

30% would recommend to a friend

(64 total reviews)

Jacky Tiotto

47% approve of CEO

36% positive business outlook

Ratings by category

2.9

Diversity and inclusion

2.9

Compensation and benefits

2.8

Work/Life balance

2.6

Culture and values

2.4

Career opportunities

2.3

Senior management

Cafcass has an employee rating of 2.8 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cafcass employee rating is 23% below average for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

64 reviews

4.0

6 Apr 2026

Good values and focus on performance

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Values and performance driven with culture if support

Cons

A large organisation that is subject to pressure of demand from the court work with limited resources.

3.0

4 Feb 2026

Important work but difficult culture

Senior manager

Recommend

CEO approval

Business outlook

Pros

Valuable work with focus on safety and welfare of children. Very good pay and pension benefits.

Cons

Micromanagement leading low morale and deskilling. Not the best training and development offer. Values not lived by senior leaders.

1.0

11 Dec 2025

Management heavy

Guardian

Recommend

CEO approval

Business outlook

Pros

Very difficult to say as the role has been eroded and replaced by repetitive and relentless admin

Cons

As above really, independence has been eroded, salary has not caught up with the real world & morale is low.

Viewing 1 - 3 of 64 Reviews

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Jobs at Cafcass

Qualified Children's Social Worker London

Children's Social Worker

Qualified Children's Social Worker

Qualified Children's Social Worker

Qualified Children's Social Worker

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Cafcass

Cafcass Reviews

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Reviews by job title

Good values and focus on performance

Important work but difficult culture

Management heavy

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