Capita Dublin reviews

2.2

33% would recommend to a friend

(87 total reviews)
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Adolfo Hernandez

33% approve of CEO

34% positive business outlook

Employees in Dublin Dublin have given Capita a rating of 2.2 out of 5 stars, based on 87 company reviews on Glassdoor. This indicates that most employees have an average working experience in Dublin Dublin. The Capita employee rating in Dublin Dublin is 38% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

87 reviews
1.0
31 Jan 2026
Recommend
CEO approval
Business outlook

Pros

None, Nada, Nothing, well maybe WFH that’s all!

Cons

Everything! The pay been at the top of my list. Took nearly 3 months from when I started working there to have payroll correct my payment! They hadent a clue how to sort it and kept putting it back to me! Not sure how they have a job in payroll to be honest! It’s not like that money was great anyway but coming out with under €1000 a month for a 40 hr week was soul destroying and they couldn’t have cared less! The management? Well where do I start! Again not sure how they got their job because they were brutal! Only good at giving threatening emails if you weren’t getting over 30 emails/50 calls a day! And if you were to follow the process for creating a case and it came back from the workflow well you were in for it! I swear it was the worse job I’ve ever had and I once worked at just handing out leaflets! I think Uisce Éireann need to relook at the contract they have here and decide to go elsewhere because if they only knew how half of the agents are treated and the blame been put back on them for making the been treated like that I think they would be shocked!

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