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CeX Webuy Entertainment

Engaged employer

CeX Webuy Entertainment Reviews

3.2

55% would recommend to a friend

(1,414 total reviews)

Robert Dudani

60% approve of CEO

40% positive business outlook

CeX Webuy Entertainment has an employee rating of 3.2 out of 5 stars, based on 1,414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CeX Webuy Entertainment employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
8 Jul 2026

Stereotypes are true

Recommend
CEO approval
Business outlook

Pros

- Super casual dress code - 15% discount is nice although isn’t great - Some regulars are absolute gems - Job is easy, staff and customers not so much - Learn a lot about games and tv shows you’ve never had any interest in - Develop thick skin - Main manager is lovely

Cons

- Team Leader speaks to young women like they are scum - Toxic work environment, people in their late 20’s making rumours up because they’re bored and causing unnecessary drama - No repercussions for calling out, so constantly understaffed. There is almost no existence of a sick policy - Energy drinking people who don’t even attempt to have a good day - No appreciation for the staff who show up and actually want to do work - Some staff are incredibly rude to customers and there are no repercussions - Grading is a sham as team leaders will allow certain things to slip by if it will look good for sales. Unfortunately when a team leader allows a clearly discounted item to be graded as boxed, it’s not them who get it in the neck from customers - Team Leaders being afraid of being asked to come and de-escalate a situation with an angry customer - Staff allowed to swear, shout, yell and be idiots the whole shift whilst one person is struggling on tills - Management ignore very obvious theft from staff - Can’t offer full time hours… 30 being the maximum is pathetic - Deal with more angry and frustrated customers than nice ones - A very ‘ummmm actually’ place to work

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The staff are friendly and create a positive atmosphere in the workplace

Cons

There is little to very minimal training provided with the role. You are expected to read and understand a long training document in a minimal amount of time, with no positive reinforcement to learn from mistakes.

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good Culture, WFH, less politics

Cons

Low salary compared to market

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CeX Webuy Entertainment Response
2w
Hi, We sincerely appreciate the feedback given. We at CeX constantly strive to provide our employees with an enriching experience during the course of their association with us. However, we would like to hear from you and request you to reach out to us at in.careers@webuy.com
Viewing 1 - 3 of 1,414 Reviews

Glassdoor has 1,565 CeX Webuy Entertainment reviews submitted anonymously by CeX Webuy Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if CeX Webuy Entertainment is right for you.